Bookmakers Clerk Belfast Area Full time

Toalsbet.com; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

Toalsbet.com is seeking Full-time Bookmakers Clerks in the Belfast area. This entry-level position offers training to help staff develop the skills needed to run a successful betting shop. Responsibilities include processing bets, assisting customers, and maintaining shop standards. Ideal candidates will have GCSE Maths and English, cash handling experience, and a willingness to learn.

Qualifications

• GCSE Maths and English at grade C or above (or equivalent).
• Previous cash handling experience OR experience providing excellent customer care.
• Full UK driving license.

Responsibilities

• Processing bets and assisting with customer queries.
• Working as part of a team to assist the day to day running of the shop.
• Building relationships with customers and delivering excellent customer service.

Skills

Mathematics

Cash Handling

Customer Service

Education

GCSE Maths and English at grade C or above

Job description

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Job Description

Job Description

Location: Toals Bookmakers, 189-191 Donegall Street

Job Description

We’re currently recruiting for Full time Bookmakers Clerks in the Belfast Area.

This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.

The Job

• Processing bets and assisting with customer queries
• Working as part of a team to assist the day to day running of the shop
• Building relationships with customers and making them feel at home by delivering excellent customer service
• Maintaining high shop standards
  
  

Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.

The Organisation

Toals is a family-run business, established in 1932 in Ballymena. Currently there are 50+ shops across every county in Northern Ireland and we offer a telephone betting service, which is available 7 days a week. We maintain our relationship with the local community by sponsoring the Co. Antrim FA.

About The Role

Interested in applying? This is what you’ll need:

Essential

• GCSE Maths and English at grade C or above (or equivalent)
• Previous cash handling experience OR experience providing excellent customer care
• Full UK driving license
• Willingness to learn and develop in the role.
  
  

Desirable

• Demonstrable IT skills
• 5 GCSEs at grade C or above (or equivalent)
  
  

Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting.

Candidates are reminded that a submitted application must clearly identify how they meet the above criteria.

Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.

Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.

Our recruitment team are waiting to meet and welcome you to Toals Bookmakers.

Skills

Mathematics, Cash Handling, Customer Service

Skills Needed

About The Company

Founded in 1932, Toals Bookmakers has grown into one of Northern Ireland’s most respected independent bookmakers, operating over 50 retail locations. The company is celebrated for its expertise in sports betting, offering diverse markets that range from horse racing and football to global sporting events. Toals blends its rich heritage with cutting-edge technology to deliver an outstanding betting experience. The company’s values are rooted in community support, customer trust, and innovation, making it a leader in the local betting industry. Whether through in-store service or online platforms, Toals continues to provide a dynamic, engaging, and reliable gaming experience.

Company Culture

Toals Bookmakers fosters a culture of integrity, collaboration, and customer focus. As a family-owned business, the company values its employees as essential contributors to its success and prioritizes open communication and mutual respect. With a commitment to continuous improvement, Toals encourages innovation and supports professional development, ensuring team members are equipped to excel in a dynamic industry. The company places significant emphasis on community involvement, maintaining strong ties with local organizations and events. At its core, Toals Bookmakers promotes a positive, inclusive environment where employees feel valued, customers receive exceptional service, and the company thrives as a trusted industry leader.

Desired Criteria

• Demonstrable IT skills
• 5 GCSEs at grade C or above (or equivalent)
  
  

Required Criteria

• GCSE Maths and English at grade C or above (or equivalent)
• Previous cash handling experience OR experience providing excellent customer care
• Willingness to learn and develop in the role.
• Full UK driving license
  
  

Closing DateMonday 2nd June, 2025

Contract Typefulltime

Salary£12.50 Hourly

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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