Bookkeeper

Been There; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

Been There, a UK charity focused on mental health support, seeks a volunteer bookkeeper to manage financial tasks. The role offers flexibility and is crucial in ensuring the organization's financial stability. Ideal for someone wanting to contribute to a charitable cause while gaining valuable experience in the sector.

Benefits

Flexible hours

Career development support

Qualifications

• Experience with bookkeeping or accounts.
• Confident in using Xero accounting software.
• Basic understanding of UK payroll and deductions.

Responsibilities

• Recording day-to-day financial transactions.
• Processing payments in and out.
• Reconciling bank accounts.

Skills

Attention to detail

Organisational skills

Confidentiality

Tools

Xero

Job description

Direct message the job poster from Been There

Been There is a fast-growing UK charity on a mission to change the way we support mental health. Right now, we connect people facing body image struggles and eating disorders with trained volunteer Mentors who truly get it because they’ve *been there* themselves.

But that’s just the beginning. Our big vision is to unlock the life-changing power of peer support across the UK, offering a safe, human alternative for people facing all kinds of challenges, including anxiety, OCD, depression, and grief.

Our unique online platform offers free, confidential, and compassionate support for up to three months, giving people a space to open up to someone who’s been through similar experiences. Whether they’re on a waiting list for treatment or just not ready for a clinical route, we’re here to make sure no one has to struggle alone.

By reducing isolation and shame, helping people feel seen and understood, and building resilience and hope for the future, Been There is redefining how we respond to mental health one conversation at a time.

About the Role

As Been There continues to grow, we're looking for a friendly and reliable volunteer bookkeeper to help us stay financially organised behind the scenes.

You’ll be part of a small, passionate team making a big impact in the mental health space — and your work will help us support even more people who are struggling.

This is a flexible, remote role that can easily fit around your other commitments. If you’ve got a few hours a week to spare and a head for numbers, we’d love to hear from you

Key Responsibilities

• Recording day-to-day financial transactions in our accounting software
• Processing payments in and out (accounts payable and receivable)
• Reconciling bank accounts and balance sheet items
• Preparing simple financial reports like profit & loss statements andbalance sheets
• Keeping an eye on our cash flow and supporting budgeting and forecasting
• Helping with payroll and making sure things like PAYE and National Insuranceare sorted

If you are interested, there will be opportunities as we expand to help with:

• Supporting grant applications with financial data or simple forecasts
• Helping us track restricted vs unrestricted funds
• Contribute ideas to improve our financial processes or policies
• Attending the occasional trustee meeting to provide finance updates
• Preparing figures for our annual charity return or independent examination
• Plus: if you want to advance your career, you will be supported and guided with our Treasurer.

About the Person

• Experience with bookkeeping or accounts(charity-specific experience is a bonus but not essential)
• Confident in usingXeroaccounting software
• A basic understanding ofUK payroll and deductions
• Goodattention to detailand ability to stayorganised
• Someone who’s happy to workindependentlyand canmanage their timewell
• Trustworthy & discreet– You’ll be handling sensitive financial information, so it’s important you can keep things confidential and act with integrity

The Impact:

As a volunteer bookkeeper at Been There, you would play a key role in keeping the charity’s finances organised and accurate. You’d provide clear reports to support trustee decision-making, and contribute to strong financial oversight. Your support would help build funder confidence, ensure compliance, and create a solid foundation for Been There’s continued growth and impact.

Personally, you’d gain valuable experience working in the charity sector and play a meaningful part in supporting mental health and peer mentoring. It’s a great opportunity to apply your skills for a cause that makes a real difference, while also building your CV, growing your confidence, and expanding your professional network. You’d be a trusted part of the team, with the flexibility to fit the role around your other commitments. We could also offer support and guidance from our Treasurer on you career development.

How to apply

To apply, please submityour CV and a short cover letter telling us why you're interested in the role and how your experience meets the criteria

Closing date:15th June 2025

We look forward to hearing from you!

At Been There, we believe everyone deserves a chance to make a difference.

We warmly welcome applications from people of all races, religions or beliefs, gender identities, sexual orientations, disabilities, ages, and backgrounds. We know that our strength comes from the diversity of voices and experiences in our team.

If you feel inspired to join us, please get in touch [e-mail]— we’d love to hear from you and can help with any adjustments you may need!

Seniority level

• Seniority level

  Entry level

Employment type

• Industries

  Mental Health Care

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