Booking Coordinator

Nuffield Health; Brentwood; On-site; GBP 20,000 - 27,000; Full time

Job summary

Nuffield Health is hiring a Booking Coordinator at Brentwood Hospital. The role involves managing patient appointments and administrative duties, requiring attention to detail and strong customer service skills. A key part of the position is to support a large volume of health service requests, ensuring high standards are met.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Experience in a customer facing environment is preferred.
• Ability to manage complex administration and support.
• Skills in preparing reports and data accuracy.

Responsibilities

• Handle a large volume of email requests from referrals to appointments.
• Co-ordinate availability of rooms and consultants.
• Prepare standard and ad-hoc reports as required.

Skills

Attention to detail

Customer service

Empathy

Education

NVQ level 2 in Business and Administration

Job description

Booking Coordinator
Brentwood Hospital | Outpatients | Permanent | Full time
Up to £24,531.00 per annum, dependent on experience

37.5 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

We are looking for a Bookings Administrator in our Brentwood Hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.

As our Bookings Administrator you will:

• Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support, meets the required standards and timescales
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
• To prepare standard and adhoc reports as required and required by the department
• Handle appointments bookings and changes
• Co-ordinate availability of rooms and consultants
• Create, alter or cancel clinics as required to support business needs

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.