Booking and Scheduling Co-ordinator - Dental

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 21,000 - 25,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a capable administrator to support the Patient Booking team. Undertake a full range of booking functions, provide clerical and administrative support to the department and help fill clinics by timely patient appointment bookings.

You will plan your own workload, liaise with clinicians to book correctly, validate waiting lists and RTT pathways, and ensure clinics are fully utilised and capacity is optimised.

Qualifications

• Experience in administrative roles within a clinical or hospital setting is desirable.
• Ability to plan own workload and work autonomously to meet targets.
• Strong attention to detail to ensure accurate booking and patient records.

Responsibilities

• Provide clerical and administrative support to the Patient Booking department.
• Undertake full range of patient booking functions to fill clinics and book appointments timely.
• Validate waiting lists and RTT pathways and liaise with clinicians to ensure correct bookings.

Skills

Waiting list management

Clerical & administrative skills

Liaison with clinicians

workload planning

Tools

Booking software

RTT pathways systems

Job description

Undertake a full range of Patient Booking Functions required by the Trust with practical regard to meeting Trust Targets. As a member of the Service the post holder will provide clerical and administrative support to the department.
They must have the ability to plan their own workload as appropriate and provide support as required to the clinic reception staff., The Scheduling & Booking post holder will focus on waiting list management, ensuring all clinics are filled and that patients are booked in a timely manner. The post holder will also liaise directly with clinicians to ensure appointments are booked correctly and minimise lost capacity.
The post holder will validate waiting lists and RTT pathways, reviewing open pathways and outcomes and following up to ensure remedial action is taken. Working with a degree of autonomy and independence, the post holder will also be responsible for ensuring clinics are fully utilised, managing their own workload to prioritise specialities and clinics subject to their clinical urgency and existing occupancy.
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.
Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.