BOH Ramp Allocator

DHL Germany; Luton; On-site; GBP 33,000 - 40,000; Full time

Job summary

A leading logistics provider is seeking an Operations Manager at London Luton Airport. The successful candidate will manage baggage handling, catering, and aircraft turnaround operations. Essential qualifications include a full UK driving licence and prior aviation experience. Benefits include a pension scheme, 24/7 GP consultations, and various discounts. This full-time position requires a flexible approach to shifts.

Benefits

Pension scheme with 8% employer contribution

Free 24/7 GP consultations

Retail and lifestyle discounts

Qualifications

• Hold a full UK manual driving licence – this is essential for airside access.
• Prior experience in the aviation industry, ideally within an operational environment.
• Proven leadership experience with the ability to motivate and manage teams.

Responsibilities

• Assign spaces and time slots for baggage handling and catering.
• Ensure smooth flow and turnaround of aircraft.
• Use airport management systems for real-time adjustments.

Skills

Prior experience in the aviation industry

Leadership experience

Strong communication skills

Full UK manual driving licence

Ability to work under pressure

Flexibility to work shifts

Job description

Pay Rate: £39,239.20
Grade: CA
Contract Type: Permanent (Full-Time)
Shift patterns: 4 on 4 off - 2 days (04:30am till 16:30pm) + 2 nights (16:30pm till 04:30am)
Location: London Luton Airport

Overview

We are DHL Supply Chain, a leading logistics provider delivering aviation support services at UK airports. The role is based at an airport facility and requires security/background checks for successful applicants.

Responsibilities

• Assign spaces and time slots for baggage handling, catering, aircraft cleaning and staff access routes.
• Ensure smooth flow and turnaround of aircraft by managing back-of-house logistics.
• Use airport management systems to plan and adjust allocations in real-time based on flight schedules, delays, or emergencies.
• Ensure resource allocation complies with safety rules and operational standards.
• Minimize risks such as congestion in baggage areas or delays in aircraft servicing.

Qualifications and skills

• Hold a full UK manual driving licence – this is essential for airside access.
• Have prior experience in the aviation industry, ideally within an operational environment.
• Possess proven leadership experience, with the ability to motivate and manage teams effectively.
• Bring knowledge or experience of back-of-house (BOH) operations – desirable but not essential.
• Be fully flexible to work shifts, including early mornings, late nights, weekends, and bank holidays.
• Remain calm and confident in challenging or high-pressure situations.
• Work collaboratively as part of a team, with strong communication and interpersonal skills.
• Be willing to attend a medical assessment as part of onboarding.

Security and onboarding

• To obtain a full airside ID, you must provide five years of address history.
• Be able to provide five years of reference history (employment/education/benefit claim/character).
• Pass a pre-employment Drug and Alcohol test.

Why join us?

• Join our pension scheme with 8% employer contribution and 4% employee contribution.
• Free confidential 24/7 GP consultations.
• Hundreds of retail and lifestyle discounts.
• Affordable loans, savings schemes and free mortgage advice.
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.

Who we are

We’re the global leaders in supply chain management with 188,000 people in over 50 countries, delivering for customers across industries including retail, automotive, healthcare and more.

Building an inclusive workplace

At DHL, we’re committed to creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day. We proudly support the Armed Forces Covenant and value the skills of ex-service personnel.

Please note interviews are provisionally scheduled for the week commencing Monday 29 September 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Applications are reviewed continuously and the period may close early if there is a large number of applications. To ensure your application is considered, please submit it as early as possible.

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