Bodyshop Manager

Citygate Automotive Ltd; High Wycombe; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the automotive sector is seeking a Bodyshop Manager to lead a dynamic Bodyshop team in High Wycombe. The role involves managing daily operations, enhancing customer satisfaction, overseeing staff development, and achieving profitability. Ideal candidates will have a background in Bodyshop management and strong communication skills.

Benefits

In-house training academy

Electric Vehicle Training

Internal career progression opportunities

High street discounts

Wellbeing portal

Employee assistance programme

Purchase, service and parts discounts

Employee referral scheme

Standard benefits (pension, life assurance)

Qualifications

• Previous experience in a Bodyshop management role is essential.
• Knowledge of Kerridge systems is advantageous.
• Strong communication and administration skills are needed.

Responsibilities

• Lead and manage Bodyshop team to meet targets and enhance customer satisfaction.
• Oversee day-to-day operations and improve processes for profitability.
• Manage recruitment and training to develop team performance.

Skills

Communication

Management

Attention to detail

Self-motivated

Administration

Ability to work under pressure

Education

Experience in Bodyshop management

Knowledge of Kerridge systems

Job description

Role overview

We are currently recruiting for Bodyshop Manager to join our Bodyshop, to lead and manage Citygate's Bodyshop to achieve key targets, profitability and deliver customer satisfaction and strive for continuous improvements.

Key responsibilities

As a Bodyshop Manager your key responsibilities will be to:

• To lead Bodyshop team in line with the skills and behaviours associated with the Citygate Experience and Brand Values
• Managing the day-to-day operations of the Bodyshop to ensure the achievement of key targets
• Continuously reviewing and improving Bodyshop processes and systems to deliver increased levels of customer satisfaction whilst maximising profitability and quality of workmanship
• Working with colleagues across Citygate to investigate and resolve complaints
• Negotiating with suppliers to obtain both quality and value for money
• Planning and managing stock levels to meet requirements and minimise costs
• To manage and develop individuals within the team, monitoring staff training needs, ensuring training and development plans are in place and up to date for all members of the team
• Working with individuals to address performance issues e.g. by providing coaching
• Recruitment and selection for the Body Shop Team
• Providing advice and sign-off on key issues
• Oversee paint warranty claims processing, ensuring manufacturer's requirements are strictly adhered to
• To plan and manage resource requirements e.g. consumables and specialist tools
• Ensures opportunities for sales by other teams are followed up by the most appropriate specialist

What's in it for you?

With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

• Access to our in-house training academy for everyone
• Electric Vehicle (EV) Training levels 1- 4 for specific roles
• Internal career progression opportunities across our various brands and locations
• High street discounts
• Wellbeing portal
• Employee assistance programme
• Purchase, service and parts discounts
• Employee referral scheme
• Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

About You

If you are looking for your next role and would like to be part of a successful and busy team and would like to be considered to join our fantastic Bodyshop, you will need to possess the below skills and attributes:

• Excellent communication and listening skills
• Previous experience in a Bodyshop management role
• Knowledge of Kerridge systems is advantageous
• Experience in raising invoices
• Good administration experience
• Self-motivated
• Strong attention to detail
• Ability to work under pressure

Why Citygate

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.