Bodyshop Estimator & Claims Negotiator

Jago Consultants; Waldron; On-site; GBP 25,000 - 35,000; Full time

Job summary

Jago Consultants is partnering with a busy Bodyshop in Eastbourne, East Sussex, seeking a Bodyshop Estimator to join their busy operation.

The role involves interpreting customer or internal instructions to complete repair estimates and related documentation, liaising with customers and insurance companies, and recording all required information, aiming to uphold company procedures and professional image. Occasional visits to customers and after-hours work may be required.

Responsibilities

• Examine vehicles and produce estimates for repairs, liaise with Customers and Insurance Companies as required.
• Monitor estimate/conversion rate.
• Ensure that all necessary information is obtained and recorded in accordance with procedures.
• Maintain appearance and manner to present best image to Customers in line with Company Policy.
• Maintain good working relationships with Customers and other dealership staff.
• Record Customer complaints or non-conformance of the Quality System and implement corrective action by following procedures.
• Carry out any further duties requested by management, including visiting Customers and working outside normal hours.

Job description

Jago Consultants is partnering with a busy Bodyshop in Eastbourne, East Sussex, seeking a Bodyshop Estimator to join their busy operation.

The role involves interpreting customer or internal instructions to complete repair estimates and related documentation, liaising with customers and insurance companies, and recording all required information, aiming to uphold company procedures and professional image. Occasional visits to customers and after-hours work may be required.