Bodyshop Customer Service Advisor

Holt Recruitment; Worcester; On-site; GBP 28,000; Full time

Job summary

A leading Accident Repair Centre in the Worcester area is seeking an experienced Bodyshop Advisor. The role involves administering Bodywork matters, maintaining excellent organizational skills, and being the first point of contact for customers. Interested candidates should have prior experience in a similar role within the Motor Trade. The position offers a competitive salary of up to £28,000 per annum.

Qualifications

• Experience in a similar role within an Accident Repair Centre or the Motor Trade.
• Strong attention to detail and focus on quality.

Responsibilities

• Administer all Bodywork matters including receptionist duties.
• Maintain excellent organizational skills.
• Serve as the first point of contact for customers.

Skills

Customer service

Organizational skills

Communication skills

Job description

Bodyshop Administrator / Customer Service Advisor vacancy:

Details

• Salary: up to £28,000 per annum
• Hours: 8am - 5pm
• Type: Permanent Role

About the Role

I have an exciting opportunity for an experienced Bodyshop Advisor to join a leading Accident Repair Centre in the Worcester area.

Responsibilities

• Administer all Bodywork matters, including receptionist duties, bookings, courtesy car diary control, recovery drivers diary, and customer call-backs.
• Maintain excellent organisational skills with attention to detail and a focus on quality.
• Keep up-to-date with Bodyshop procedures and developments, and communicate these clearly to customers.
• Serve as the first point of contact for customers, requiring motivation, enthusiasm, and excellent communication skills.

Minimum Requirements

• Experience in a similar role within an Accident Repair Centre or the Motor Trade.

Application

If you are interested in the Bodyshop Advisor role, please send your CV by clicking 'apply now' or contact Richard at 07590309374 / [e-mail] to discuss further.

Keywords: Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor