Bodyshop Customer Service Advisor

Holt Recruitment; West Midlands Combined Authority; On-site; GBP 28,000; Full time

Job summary

A leading Accident Repair Centre in Erdington is seeking an experienced Bodyshop Advisor. The role involves managing Bodyshop administration and providing exceptional customer service. Ideal candidates will have a background in the Motor Trade and possess strong organizational and communication skills.

Qualifications

• Experience in a similar role within an Accident Repair Centre or Motor Trade is preferred.
• Excellent communication skills and customer service orientation are essential.
• Ability to manage multiple tasks effectively and maintain focus on quality.

Responsibilities

• Administer all Bodywork matters including receptionist duties and bookings.
• Maintain up-to-date knowledge on Bodyshop procedures and communicate them to customers.
• Be the first point of contact for customers, providing motivated and enthusiastic service.

Skills

Organisational skills

Attention to detail

Communication skills

Quality focus

Job description

Bodyshop Administrator / Customer Service Advisor vacancy:

- Salary: £28,000 per annum
- Hours: Monday to Friday 39 hours



I have an exciting opportunity for an experienced Bodyshop Advisor to join a leading Accident Repair Centre in the Erdington area.



As a Bodyshop Advisor you will be responsible for:

- You will be responsible for the administration of all Bodywork matters including receptionist duties, bookings, courtesy car diary control, recovery drivers diary, and customer call-backs
- These tasks require excellent organisational skills with attention to detail and a quality focus that is second to none
- You are expected to maintain up-to-date knowledge on Bodyshop procedures and developments and be able to clearly communicate these to the customer
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills



Minimum requirements for the Bodyshop Advisor role:

- Ideally have previously worked/or is currently working within a similar role within an Accident Repair Centre or within the Motor Trade.



If you want to hear more about the Bodyshop Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / [e-mail] to discuss further.



Bodyshop Advisor £28,000 Bodyshop Erdington



Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor