Bodyshop Customer Service Advisor

Auto Skills UK; Birmingham; On-site; GBP 28,000; Full time

Job summary

A leading accident repair centre in Birmingham is seeking a Bodyshop Customer Service Advisor. The role involves managing customer inquiries and providing exceptional service within a fast-paced environment. Successful candidates will have experience in a vehicle repair setting and the ability to handle pressure, with opportunities for career advancement.

Qualifications

• Experience in a modern accident repair centre.
• Excellent organization skills and customer service.
• Ability to work under pressure.

Responsibilities

• Deal with customer requirements for vehicle repairs efficiently.
• Ensure a high standard of customer service.
• Manage administrative tasks effectively.

Skills

Customer Service

Multi-tasking

Attention to Detail

Good IT Skills

Teamwork

Job description

BODYSHOP CUSTOMER SERVICE ADVISOR

Customer Service Advisor Details:
Basic Salary: £28,000
Hours: Mon - Thurs - 8:30am - 5pm - Fri - 08:30 - 4pm
Location: Birmingham

New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre.
As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities of a Bodyshop Customer Service Advisor
·Excellent Customer Service
·Multi-tasking and prioritising tasks
·Attention to detail in all administration

Skills and Qualifications of a Bodyshop Customer Service Advisor
·Experience of working in a modern accident repair centre
·Excellent customer service and organisation skills
·Good IT skills
·Experience of cash credit control
·Excellent administrative skills
·Ability to work well under pressure and to tight deadlines
·Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential.
If you think you are a good fit for thisCustomer Service Advisorrole, please contact Rob @ Auto Skills and state reference job number 51714

Don't worry if your CV is out of date. Get in touch and we can work that out later.