Bodyshop Administrator

Arnold Clark Group; Carlisle; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Job summary

Arnold Clark Group in Carlisle is seeking a Bodyshop Administrator to support a busy bodyshop with customer-focused administration.

You will answer telephone enquiries, book customers, handle invoicing, and process insurance inquiries, with a polite telephone manner and strong communication.

Qualifications

• Experience in admin duties in a busy, customer-facing environment.
• Excellent communication and organisational skills.
• Ability to handle invoicing with accuracy.

Responsibilities

• Answer telephone enquiries and handle customer bookings.
• Process invoicing and manage electronic invoices.
• Handle email enquiries and insurance-related queries.
• Maintain organised records for the busy bodyshop.
• Support colleagues to deliver great customer service.

Skills

Team player

Multitasking

Strong communication

Attention to detail

Organised approach

Job description

We’re recruiting for an organised, professional Bodyshop Administrator to work in our Bodyshop in Carlisle.

We offer:

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension
• …and much more

Hours

Full-time: Monday – Friday 8am–5.30pm and alternate Saturdays 8am – 12pm

About the role

Our Bodyshop Administrator will be well versed in delivering great customer service and carrying out the admin duties required for working in a busy, customer-facing environment. You’ll answer telephone enquiries, handle customer bookings and be responsible for invoicing customers.

The right person for the job will be diligent and well organised, with a polite telephone manner and superb communication skills.

Day-to-day duties

• Processing customer bookings and handling customer enquiries
• Handling insurance company enquiries
• Manual invoicing with accuracy
• Generating electronic invoices
• Handling email enquiries

Essential skills

• The ability to work well as part of a team
• Strong multi-tasking skills
• Superb communication skills
• Excellent attention to detail
• An organised, methodical approach to your work

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.