BMS Static service engineer - Cambridge

learnd UK; Ipswich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading building management solutions company in Ipswich seeks a BMS Static Service Engineer to deliver high-quality support and energy-saving solutions for BMS systems. The role involves fault diagnostics, excellent customer service, and documentation. Candidates should have proven experience with BMS systems and strong communication skills. Competitive salary and benefits included.

Benefits

Competitive salary and company vehicle

Death in Service policy

Healthcare cash plan

Enhanced leave policies

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• Proven experience with Trend BMS systems.
• Strong ability to diagnose and repair control systems.
• Knowledge of health & safety practices.

Responsibilities

• Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems.
• Deliver excellent customer service through clear communication and ownership of issues.
• Promote energy efficiency and advise customers.

Skills

Technical skills in BMS systems

Excellent communication skills

Team player

Attention to detail

Job description

Position: BMS Static Service Engineer
Location: Cambridge
Department: Service
Employment Type: Full-Time or Part-Time

About the Position:
As a BMS Static Service Engineer, you will be the face of Learnd at one of our key Cambridge projects, delivering high-quality Building Management System (BMS) support, energy-saving solutions, and expert technical care. Your mission is to ensure systems run efficiently while providing exceptional customer service and energy efficiency advice.

Key Responsibilities

• Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems.
• Deliver excellent customer service through clear communication, ownership of issues, and high-quality work.
• Promote energy efficiency, advising customers on ways to reduce energy consumption and environmental impact.
• Produce clear, timely service reports and documentation.
• Identify additional service opportunities, prepare field quotes, and pass sales leads to the office.
• Collaborate with colleagues and other service teams to resolve technical issues.
• Maintain tools, ensuring safety, compliance, and quality standards on all jobs.

Requirements

• Proven experience with Trend BMS systems.
• Strong technical skills with the ability to diagnose and repair control systems.
• Excellent communication skills, with the ability to engage clients and recommend solutions.
• Knowledge of health & safety practices and strong attention to detail.
• Team player with a flexible, proactive approach.
• Familiarity with energy management principles and solutions.
• Full UK driving license.
• Right to work in the UK.

Package & Benefits

• Competitive salary and company vehicle
• Death in Service policy
• Healthcare cash plan (UK Healthcare)
• Enhanced sickness, maternity, paternity, and parental leave policies
• Employee Assistance Programme
• Cycle to Work Scheme