BMS Field Service Engineer

Schneider Electric; Newcastle upon Tyne; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Bonus Scheme

28 Days Annual Leave

Pension Scheme

Employee Share Ownership Programme

Health & Wellbeing Support Options

Gym Flex

Learning Portal

Job summary

A leading energy management company is looking for a BMS Field Service Engineer to deliver exceptional service and support to customers. This role involves building relationships while identifying operational issues and providing solutions. Ideal candidates will have Field Service experience, a motivation to learn, and a positive attitude. We offer a competitive salary, bonus scheme, 28 days annual leave, and various health support options.

Qualifications

• Previous experience in a Field Service environment.
• Ability to demonstrate related work experience.
• Willingness to learn about Schneider Electric products.

Responsibilities

• Deliver BMS support and build relationships with customers.
• Meet and exceed contractual requirements for service delivery.
• Identify operational issues and provide solutions.
• Provide clear service reports demonstrating value.
• Participate in team call-out rota.
• Identify energy and enhancement projects to benefit both parties.
• Assist Operations Managers and Sales with larger opportunities.
• Participate in team call-out rota and support colleagues.

Skills

Electrical background

Field Service experience

Motivation to learn

Positive attitude

Full driving license

Job description

Join to apply for the BMS Field Service Engineer role at Schneider Electric

You will not only deliver BMS Support to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping to drive the service transformation.

Key Responsabilities

• Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour;
• Take ownership of your customer base to meet/exceed our contractual requirements
• Delivering a best in class service
• Working closely with the customer to identify operational issues that we can resolve
• Provide clear and concise service reports that demonstrate the value of Schneider Electric
• Proactively identify and provide quoted solutions for improvements, upgrades or repairs
• Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties
• Advise and assist Operations Managers and Sales with larger opportunities
• Take part in the team call out rota and support other members of the team where possible

Skills and attributes

• Due to the nature of the role, an Electrical background, BMS and/or HVAC industry experience would be beneficial but not necessary
• You possess previous experience in the Field Service environment, where you had to look after customers
• You are a motivated individual who would be willing to learn about the product range Schneider Electric can offer its customers
• Be able to demonstrate related work experience and a strong track record in similar role
• Positive attitude and constructive approach
• Hold a full driving license

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity.

We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

“We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.”

What we offer you

Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

Apply now

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