Blood Donation Team Assistant (Bank)

NHS; Norwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A national health service provider in Norwich is seeking casual workers to support blood collection teams. No medical background is required, only a friendly and flexible approach. Responsibilities include welcoming donors, handling blood bags, and assisting with equipment. This role entails variable hours, including evenings and weekends. Training will be provided, making it an excellent opportunity to help save lives in your community.

Benefits

27 days of holiday plus bank holidays

Comprehensive induction and training programme

Competitive pension scheme

Qualifications

• Good standard of numeracy and literacy.
• Experience of dealing with the public.

Responsibilities

• Work with the blood collection team to welcome donors and assist with refreshments.
• Handle blood bags and various equipment.
• Be available to work variable hours, including evenings and weekends.
• Travel to various locations for blood collection.
• Load, unload, and assemble necessary equipment.

Job description

Come and join our bank of casual workers, who support our blood collection teams on an as and when basis. This will often be at short notice to work hours that are mutually convenient. As this role is to cover short-term gaps in our teams there is no guarantee of regular hours.

You don't need a medical background or any qualifications, we just need your friendly, flexible approach to make our volunteer donors feel welcome, at ease and valued. You will receive training to undertake this vital role.

Main duties of the job

• You will work with the support of the blood collection team to welcome our donors and to cover the after-donation refreshments area.
• You will be required to handle blood bags, and a range of equipment.
• The role will require you to be available on a bank to work variable hours and days, including evening shifts, weekends and bank holidays with appropriate notice.
• Blood collection takes place in a variety of locations, requiring you to undertake journeys in our vehicles or in your own vehicle for up to 2 hours.
• You will be required to load, unload, assemble and dismantle equipment on a daily basis including heavy objects of up to 13 kgs.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK.

We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.Our three core values are what set us apart. They guide and inspire everything we do.By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.

Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job responsibilities

At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.

This vacancy will close at 23:59 on Wednesday 15th October 2025.

Session visits are to be organised for Wednesday 22nd October and Interviews are anticipated to be held on Thursday 23rd October subject to change.

Person Specification

Qualifications

• Good standard of numeracy and literacy

Experience

• Experience of dealing with the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

NHS Blood and Transplant

Address

NHSBT