Blood Donation Team Assistant (Bank)

Cardiff and Vale University Health Board; Leeds; On-site; GBP 20,000 - 26,000; Part time

Benefits offered by this job

Flexible hours

NHS Pension

Learning culture

Wellbeing support

Career development

Job summary

NHS Blood and Transplant is seeking a Blood Donation Team Assistant to support donors across session locations. You will care for donors after donation, prepare refreshments, and help keep sessions running safely and efficiently.

The role involves variable hours, including evenings, weekends and bank holidays, with travel between session locations as needed. You will receive full training and ongoing support to develop new skills within a team focused on quality, care, and excellent customer

Qualifications

• Provide excellent care and customer service in the post-donation recovery area.
• Support donors during visits by preparing refreshments and monitoring after donation.
• Be available on a bank basis with variable hours including evenings, weekends and bank holidays.
• Follow written instructions and complete training and competency assessments.

Responsibilities

• Care for donors after donation and maintain high standards of observation.
• Load, unload, assemble and dismantle equipment daily, handling up to 13 kg.
• Prepare refreshments and support donors throughout their session.
• Ensure health, safety and infection control standards are followed.

Skills

Public interaction

Numeracy

Literacy

Instruction following

Competency assessments

Job description

It takes all types of people to help save and improve lives. As a Blood Donation Team Assistant, youll play an important part in delivering a positive experience for our donors and supporting our donation teams across a variety of session locations. Youll help care for donors after they have donated, prepare refreshments, make appointments and maintain accurate records, while helping to ensure sessions run safely and efficiently. This is a rewarding opportunity to contribute to a service that makes a real difference every day. Youll receive full training and ongoing support to develop new skills in a team environment where caring for donors, maintaining quality standards and delivering excellent customer service are at the heart of everything we do.Main duties of the job Make a meaningful contribution to the donor experience by providing excellent care and customer service in the post donation recovery area. Support donors throughout their visit by preparing and distributing refreshments and maintaining close observation following donation. The role will require you to be available on a bank to work variable hours and days, including evening shifts, weekends and bank holidays with appropriate notice. Blood collection takes place in a variety of locations, requiring you to undertake journeys in our vehicles or in your own vehicle for up to 2 hours. You will be required to load, unload, assemble and dismantle equipment on a daily basis including heavy objects of up to 13 kgs. Help create a safe environment for donors, colleagues and visitors by maintaining high standards of health, safety and infection control.

• Flexible working options - we promote flexible working where the role allows. We're happy to discuss what flexibility might look like for you.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
• Supportive learning culture - we've fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It's open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support - we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endevour to provide tailored workplace adjustments where possible. Good standard of numeracy and literacy
• Able to follow written instructions and successfully complete training and ongoing competency assessments., Experience of dealing with the public

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.