Block Manager

Dansk Sprængnings Service; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established property management firm is seeking a dedicated Block Manager to oversee a portfolio of blocks in a dynamic environment. This role offers the opportunity to develop your career in block management while working alongside a supportive team. You will be responsible for maintaining high standards across properties, ensuring compliance with health and safety regulations, and managing relationships with leaseholders and contractors. If you are detail-oriented, possess strong people skills, and thrive under pressure, this position is perfect for you. Join a company that values hard work and offers growth opportunities in a collaborative setting.

Qualifications

• 1+ years in an office-based maintenance role with strong people skills.
• High emotional intelligence and attention to detail are essential.

Responsibilities

• Manage a portfolio of blocks, ensuring legal compliance and maintenance.
• Communicate with stakeholders and respond to maintenance calls efficiently.

Skills

People Skills

Attention to Detail

Conflict Resolution

IT Literacy

Time Management

Education

Experience in Office-Based Maintenance

Job description

Due to continuous growth, we are looking for an experienced Facility Manager/Property Manager/Block Manager, with good people skills, who wants to develop a career in Block Management.

About the Company:

Martyn Gerrard is a long established, professional estate agency operating in the North/North West London area, and covers all aspects of the property industry from Sales and Lettings to Commercial and New Homes. Martyn Gerrard invests in the training of its people to support their personal development as well as the Company’s, and prides itself on its collaborative management style. For people who want to develop a long-term career, are not afraid of hard work and commitment in order to succeed in their work, it is the right place to be, as Martyn Gerrard recognises and rewards hard work and achievements.

The Block Management Department efficiently manages approximately 90 Blocks. In addition to the Head of Block Management, it employs 3 Block Managers and 2 Block Management Accounts Assistants.

The Role:

As a Block Manager, you will manage your own portfolio, responding to Freeholders and Leaseholders needs, while ensuring all blocks meet the legal requirement. You will also be responsible for the ongoing maintenance of the 13 Martyn Gerrard offices. You will work together as a team with the other Block Managers and will receive all the support you need to grow and develop.

Responsibilities:

• Communicate clearly and concisely with Leaseholders, Freeholders, Contractors and Solicitors.
• Plan and deliver on PPM maintenance.
• Respond quickly and efficiently to incoming maintenance calls.
• Ensure all Blocks adhere to H&S regulations.
• Perform FRA Assessment.
• Issue Invoices.
• Prepare budgets and end of year accounts.
• Attend AGM and Residential Meetings
• Inspect sites on a regular basis.
• Onboard new blocks.
• Ensuring all disputes are dealt with in a timely and professional manner.
• Respond to maintenance issues in the Martyn Gerrard Offices
• Personally deal with any maintenance Issues you are able to, such as furniture building etc.

Requirements:

• 1 year of experience in an office based maintenance role
• A desire and drive to succeed
• High levels of emotional intelligence, with the ability to defuse conflict situations, finding a practical way to move forward
• Attention to details
• IT literacy
• Ability to work under pressure to clear deadlines
• Full driving licence

The role is based in Finchley Central, Monday to Friday, 9.00am to 5.30pm.