Block Manager

Sansom Recruitment; Harrow; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking an experienced Block Manager to oversee a portfolio of residential buildings in North West London. The successful candidate will manage budgets, maintain high property standards, and liaise with leaseholders. Ideal applicants will have a strong background in block management, exceptional communication skills, and relevant qualifications. This role offers competitive salary and development opportunities.

Benefits

Competitive salary and performance-related bonus

Professional development support

Supportive working environment

Qualifications

• Proven experience as a Block Manager within the high-end residential sector.
• Strong understanding of relevant legislation and leasehold law.
• Exceptional communication skills in both written and verbal forms.

Responsibilities

• Act as the primary point of contact for leaseholders and residents.
• Conduct regular site inspections to ensure standards are met.
• Prepare and manage annual service charge budgets.

Skills

Block Management Experience

Communication Skills

Organisational Skills

Relationship Building

Education

IRPM Qualification (MIRPM preferred)

Tools

Property Management Software

Microsoft Office

Job description

Job Overview

My client is looking for an experienced and professional Block Manager to oversee a portfolio of residential buildings in the North West London area. The successful candidate will be responsible for delivering exceptional service to leaseholders and residents, ensuring properties are impeccably maintained, compliant, and financially well-managed.

Key Responsibilities

• Act as the primary point of contact for leaseholders, residents, directors, and stakeholders.
• Conduct regular site inspections to ensure presentation and maintenance standards are of the highest calibre.
• Prepare and manage annual service charge budgets, monitor expenditure, and oversee year-end accounts.
• Coordinate planned preventative maintenance schedules and oversee major works projects, including Section 20 consultations.
• Manage contractor performance, tender processes, and compliance documentation.
• Ensure health & safety, fire risk, and other statutory requirements are fully met.
• Chair Annual General Meetings (AGMs) and residents' meetings, presenting reports and updates in a professional manner.
• Handle lease breach matters sensitively and in accordance with relevant legislation.
• Maintain accurate records and property management systems.

About You

• Proven experience as a Block Manager, ideally within the high-end or prime residential sector.
• Strong understanding of relevant legislation, leasehold law, and industry best practices.
• IRPM qualification (MIRPM preferred) or equivalent industry accreditation.
• Exceptional communication skills, both written and verbal, with a confident, professional manner.
• Excellent organisational skills and attention to detail.
• Ability to build strong, positive relationships with demanding and discerning clients.
• Proficiency in property management software and Microsoft Office.

Benefits

• Competitive salary and performance-related bonus
• Professional development support, including IRPM / RICS training
• Supportive, collaborative working environment