Birmingham Sales Manager

TOCA Social; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

TOCA Social seeks a dynamic individual for their Birmingham venue to manage corporate events and enhance guest experiences. This role requires a sales-savvy individual who will lead all aspects of the sales process, ensuring high-quality execution of events while driving revenue through innovative strategies.

Benefits

Performance based commission

Complimentary TOCA games

Huge discounts on our F&B

Free meal whilst on shift

Local retail & hospitality discounts

Teammate Assistance Programme

Great progression opportunities

Qualifications

• 5+ years of corporate sales events experience.
• Experience managing a team.
• Strong attention-to-detail and resourceful.

Responsibilities

• Drive revenue through corporate events and achieve KPIs.
• Manage the planning and execution of large-scale events.
• Build proactive sales plans and convert leads.

Skills

Strong influencing skills

Negotiation skills

Sales-driven

Exceptional executive presence

Attention to detail

Strong communication

Job description

TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! We currently operate three UK venues at the O2 and Westfield London and in Birmingham (at The Bullring). Future sites announced for 2025 include:, Paris CNIT Westfield, Dallas and Monterrey (franchise in Mexico).

At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!

Benefits:

You’ll have full access to our TOCA Treats, which includes (but is not limited to!):

• Performance based commission
• Complimentary TOCA games
• Huge discounts on our F&B
• Free meal whilst on shift
• Local retail & hospitality discounts
• Teammate Assistance Programme with access to free counselling sessions
• Great progression opportunities as we expand

Job Highlights:

This role requires a strong, sales-savvy individual to drive and manage corporate events for our Birmingham venue. This role will be based in Birmingham, reporting into the UK Sales Manger. You will be a key member of our venue management team, connecting the dots between sales and the guest experience.

You will be responsible for the entire sales journey from securing the initial lead, converting it into a sale and the successful planning and running of the event.

The primary focus of this role is to deliver and drive corporate events (branded, conferences, workshops and large social events) over £2.5k. We want you to think big, building key relationships and delivering show stopping events.

Role Scope & Responsibilities:

• Drive revenue through events and achieve the KPIs set out by UK Sales Manger
• Build a proactive sales plan that you can demonstrate you are converting on
• To sell the art of the possible. TOCA Social is so much more than a football entertainment concept. We need dynamic individuals who are a proactive approach and can think outside of the box
• Proactive planning and implementing of corporate outreach strategies to drive corporate events footfall throughout the year
• Ensuring leads and prospects are effectively converted into corporate events
• Working closely with the venue operations teams to design and build packages and offerings, to increase spend per booking for all types of corporate events.
• Manage and work with all relevant events agencies and negotiate the best deals to ensure TOCA is receiving the larger requests
• Share revenue numbers and projections with key stakeholders
• Identify new opportunities of gaining larger corporate events – whether through specific events or other opportunities
• Partner closely with the General Managers and liaise weekly with the venue operations team providing details of up and coming events. You are a key part of our venue management team!
• Build strong relationships with all our venue teammates, we believe that investing in our team is the only way to success
• To ensure each guest’s individual and specific needs are met and being attentive at all times whilst on the phone or in person
• Be present and support in the execution of large scale events, we need a flexible approach and a output driven approach
• Responsible for securing, planning and ensuring the high quality execution of events, including but not limited to; large social gatherings (24+), networking, team building, team training, team awards, seminars, conferences, business meetings & gatherings
  

Qualifications & Experience:

• 5+ years of proven successful corporate sales events experience
• Experience of managing a team
• Experience at driving larger scale events such as conferences, workshops etc.
• Industry knowledge and hospitality operations
• Strong influencing and negotiation skills
• Passionate about sales and driving revenue
• Exceptional executive presence and ability to cultivate positive relationships, both internally and externally
• Strong attention-to-detail, self-directed initiative, resourcefulness and drive for innovation
• Demonstrated proactive commitment in evolving events based on feedback and guidance
• Someone who is flexible with their working hours and isn’t afraid to get stuck in!
• Strong communication and stakeholder management
• Positive attitude and tactical mindset with the ability to deal with challenges
• Ability to prioritise tasks and meet tight deadlines
• Financial acumen
• A people first mentality