Birmingham Programme Coordinator

Action Tutoring; Birmingham; Hybrid; GBP 28,000; Full time

Job summary

Action Tutoring is looking for a Programme Coordinator for Birmingham schools, managing tutoring programmes and relationships with volunteers and school staff. This full-time fixed-term role offers £27,159 per annum, with responsibilities including quality assurance and data collection for programme evaluation. We're committed to diversity and inclusion, welcoming applicants from all backgrounds.

Qualifications

• Right to work in the UK.
• Driving license and access to a vehicle.
• Experience of working with young people and/or project management.

Responsibilities

• Oversaw logistics and organisation of tutoring programmes in schools.
• Managed relationships with schools, pupils, and volunteer tutors.
• Ensured quality and impactful delivery of tutoring.

Skills

Communication

Relationship Building

Adaptability

Organisational Skills

Project Management

Job description

About the opportunity

We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes.

We are now recruiting for a Programme Coordinator for our schools in Birmingham.

• The Birmingham Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Birmingham Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Duties and responsibilities

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification

Qualification criteria:

• The right to work in the UK.
• Driving license and access to a vehicle for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Experience of working with young people and/or project management.
• Evidence of an interest in education and/or the third sector

Reports to: Midlands Programme Manager

Salary: £27,159 per annum

Contract and hours: Fixed term contract until 31st July 2026, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Closing date: Wednesday, 9thJuly 2025 at 9am

Interviews:We interview on a rolling basis, early application is advised. Latest interview date is Thursday, 17th July 2025

Start date: Ideally 18th August 2025

Place of work: Home with regular travel to schools in Birmingham and surroundings.

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.

For more information on the role and information about Action Tutoring, please see the attached job pack.