Biomedical Specialist

GE HEALTHCARE; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

Join GE HealthCare as a Patient Care Solutions Biomed Engineer, focusing on maintaining medical devices and providing exceptional customer support across sites. Ideal candidates will have a degree in Biomedical or Electronics Engineering and relevant experience, bringing excellent communication and relationship management skills to the team.

Qualifications

• Experience as a Biomedical Engineer or Field Service Engineer required.
• Familiarity with national regulatory standards is essential.
• Location in London or surrounding area preferred.

Responsibilities

• Perform preventative and corrective maintenance on medical devices.
• Build customer relationships and manage escalations.
• Participate in continuous improvement activities.

Skills

Good IT Skills

Good customer relationship skills

Excellent communication skills

Education

A degree in Biomedical Engineering or Electronics Engineering

Job description

Job Description Summary

In the role of Patient Care Solutions (PCS) Biomed Engineer, you will be a site based engineer within the Multi-vendor services organization, carrying out preventative and corrective maintenance for biomedical devices with the additional responsibility of providing first line support for Anesthesia, monitoring and Biomedical equipment across the Imperial Trust sites. The successful candidate would be part of a multi-site Biomedical engineering team, gaining visibility and driving direction of the modality and ultimately supporting growth while ensuring KPI’s are achieved. This person is responsible for providing site support services on products for both customers and GE Healthcare Field Engineers, providing first response and solutions to customers experiencing technical systems difficulties.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

• Site based service activity comprising of preventative and corrective maintenance activities on medical devices as per manufacturers guidelines;
• Maintain and build customer relationships taking ownership of customer escalations at customer sites and maintaining necessary communication within desired timeframes;
• Assist wider team where needed to achieve desired outcomes;
• Comply with GE leadership behaviours;
• Take ownership within workshop and comply with local health and safety regulations;
• Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible;
• Aware of and comply with the GE Healthcare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations;
• Complete all planned Quality & Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.

Qualifications and Requirements

• A degree in Biomedical Engineering or Electronics Engineering;
• Relevant experience working as a Biomedical Engineer or Field Service Engineer or in similar engineering sector in UK;
• Good IT Skills;
• Familiarity with national regulatory standards;
• Good customer relationship skills;
• Excellent communication skills;
• Your current home location is London or London area.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviours

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

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Additional Information

Relocation Assistance Provided: No