Biomedical Science Support Worker | Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading NHS Trust in Norwich is seeking a Laboratory Assistant to join their team. The role involves sorting samples, registering them in the lab's information system, and assisting with patient enquiries. Applicants should have strong manual dexterity and an ability to work accurately. The position offers flexible working hours and participation in a 24-hour shift rota, including night shifts and weekends.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Free Park & Ride service

Qualifications

• Ability to work carefully and accurately.
• Must work well as part of a team.
• Experience in a laboratory setting preferred.

Responsibilities

• Sample sorting and re-directing.
• Registering samples in the Lab computer systems.
• Answering telephone enquiries.

Skills

Manual dexterity

Attention to detail

Ability to work under pressure

Tools

Centrifuges

Balances

Pipettes

Job description

Overview

The Directorate of Laboratory Medicine, also known as Eastern Pathology Alliance (EPA), encompasses Clinical Biochemistry, Haematology, Immunology, Microbiology and Cytogenetics. EPA provides a range of analysis of blood, body fluids and tissues for the Hospital inpatient and outpatient population, all the GP’s in Norfolk and other neighbouring Trusts. The majority of samples arrive in the central reception area where they are sorted, registered on the lab computer systems and prepared for analysis.

Responsibilities

• Sample sorting and re-directing
• Checking samples for suitability
• Registering samples in the Lab computer systems
• Labeling and preparing samples for analysis
• Preparation includes use of centrifuges, balances and pipettes
• Receive, sort, and register patient and specimen details in the Laboratory Information System
• Separate and store blood and other specimens for current and future laboratory testing
• File and scan report cards and other documents
• Answer telephone enquiries from general practitioners and hospital departments concerning details of specimens and patient information
• Pack and send laboratory specimens referred to other laboratories
• Assist with patient enquiries
• Act as receptionist for laboratory visitors, etc.

A good deal of manual dexterity is required, with an ability to work carefully and accurately and to use own initiative.

This post will be part of the departmental 24-hour shift rota, including 1 week in 8 of night shifts and 1 weekend in 4.

Full time 37.5 hours per week

About the Organisation

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff. The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities such as the Quadram Institute. We work closely with the University of East Anglia, providing teaching opportunities for staff and placement opportunities for students. Our workforce represents 94 countries from around the world, and we are proud of our friendly, collaborative culture and our charity partnership with N&N Hospitals Charity.

Benefits

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi-Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream – access up to 40% of pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hour confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work, and home electronics

Additional Information

Please see the attached job description for full details. Note: This advertised position, occupation code 3111, does not meet UKVI eligibility requirements for a Skilled Worker Visa (including if you are already in a sponsored post and seeking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. The advert closes on Friday 10 Oct 2025.