Binder & Capacity Analyst

DCR; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance organization in London seeks a Binder & Capacity Analyst to oversee delegated authority arrangements. Key responsibilities include monitoring binder compliance, analyzing performance data, and supporting governance processes. Strong Excel skills and an analytical mindset are essential. The role offers opportunities for professional growth in a collaborative environment.

Qualifications

• Strong Excel skills, including pivot tables and lookups.
• Experience working with policy administration systems (e.g. Salesforce).
• Understanding of delegated authority frameworks (FCA, Lloyd’s, or carrier-specific).
• Analytical mindset with strong reporting capabilities.
• Prior experience in a delegated authority, underwriting operations, or MI reporting role is highly desirable.

Responsibilities

• Maintain and update DUAL's binder register.
• Monitor compliance with binder terms.
• Support the production of regular MI reports.
• Track capacity usage against agreed limits.
• Assist in preparing capacity utilisation reports.

Skills

Strong Excel skills

Experience with policy administration systems

Understanding of delegated authority frameworks

Analytical mindset

Prior experience in delegated authority or MI reporting

Job description

Binder & Capacity Analyst page is loaded

Binder & Capacity Analyst

Apply locations London time type Full time posted on Posted Yesterday time left to apply End Date: August 25, 2025 (18 days left to apply) job requisition id R0013388

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role overview

Join DUAL UK as a Binder & Capacity Analyst and play a vital role in supporting the effective oversight, performance monitoring, and governance of our delegated authority arrangements. This is a unique opportunity to work at the heart of one of the UK’s leading MGAs, ensuring that our binder and capacity relationships are managed with precision, insight, and strategic focus.

As part of the central underwriting team, you will collaborate with the trading underwriting teams, compliance, finance, and external capacity providers to ensure that delegated authority frameworks are adhered to, performance is tracked, and opportunities for improvement are identified. Your analytical mindset and attention to detail will help drive operational excellence and support DUAL’s continued growth and innovation.

Role Responsibilities

Binder Oversight & Monitoring

• Maintain and update DUALs binder register, ensuring accuracy of key data such as limits, territories, renewal dates and profit commission terms.
• Monitor compliance with binder terms, including premium and claims thresholds.
• Support the production of regular MI reports on binder utilisation, loss ratios, and performance metrics.

Capacity & Delegated Authority Support

• Track capacity usage against agreed limits with company markets and Lloyd’s syndicates.
• Assist in preparing capacity utilisation reports and renewal presentations.
• Monitor key dates and support the renewal process for binders and capacity agreements.

MI Reporting & Performance Analysis

• Analyse data from underwriting and policy systems to assess binder performance.
• Build dashboards and reports to track KPIs such as GWP, binder limits, profit commission and claims trends.
• Identify underperforming binders and support remedial action planning.

Governance & Compliance

• Maintain documentation including TOBAs, due diligence records, and compliance questionnaires.
• Support the coordination of binder audits and ensure follow-up on any findings.
• Assist in preparing internal audit responses and regulatory submissions.

Process Improvement & Documentation

• Maintain and enhance binder management procedures and process documentation.
• Identify opportunities to automate or streamline reporting and binder workflow administration.
• Support onboarding of new capacity providers, ensuring all documentation and processes are in place.

Stakeholder Coordination

• Liaise with internal teams including Underwriting, Compliance, Claims, and IT to ensure accurate reporting.
• Act as a point of contact for capacity providers, supporting data quality, performance reviews, and renewals.
• Respond to internal and external queries regarding binder structures, limits, and authorities.

Key requirements

Skills & Experience

• Strong Excel skills, including pivot tables and lookups.

• Experience working with policy administration systems (e.g. Salesforce)

• Understanding of delegated authority frameworks (FCA, Lloyd’s, or carrier-specific).

• Analytical mindset with a keen eye for detail and strong reporting capabilities.

• Prior experience in a delegated authority, underwriting operations, or MI reporting role is highly desirable.

Behaviours & Attributes

• Organised and methodical, with excellent time management and prioritisation skills.

• Confident communicator, able to engage with a wide range of stakeholders.

• Proactive and solutions-focused, with a continuous improvement mindset.

• Collaborative team player who thrives in a fast-paced, evolving environment.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

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About Us

Howden began in 1994, as just three people and a dog. Now there are 17,000 of us, and we're a leading global insurance group, managing $38bn of premiums for our clients.

Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold.

The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.