Billings Team Leader (Transactional Services) in City

Gi Group; Graig Penllyn; Hybrid; GBP 38,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated Team Leader to oversee their billing services team. In this hybrid role, you will ensure accurate billing while engaging with clients and colleagues at all levels. You will be responsible for managing a team, providing training, and improving processes to enhance efficiency. This is a fantastic opportunity to contribute to a professional environment that values trust and communication. If you have a strong transactional background and excellent stakeholder management skills, this role is perfect for you.

Qualifications

• Experience in managing teams and complex billing processes.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Manage and support your team both in-person and remotely.
• Ensure smooth billing processes and address stakeholder issues.

Skills

Accounts Payable

Purchase Ledger

Receivables

Sales Ledger

Analytical Skills

Problem-Solving Skills

Team Management

Communication Skills

Attention to Detail

Stakeholder Management

Job description

Billings Team Leader (Transactional Services)
38,000- 40,000
Cardiff (hybrid)
Permanent

We are seeking a dedicated and experienced Team Leader to join our client's billing services team. The successful candidate will be responsible for ensuring stakeholders receive an accurate and professional billing service, engaging with clients and colleagues at all levels, building trust, and networking effectively. As the first line of escalation for clients and colleagues, you will drive accuracy standards across the team and manage billing coordinators and assistants. Your role will also include providing technical expertise, on-the-job training, managing stakeholder relationships, and identifying efficiencies for future improvements.

Key Responsibilities:

1. Adapt to changes and improve processes.
2. Manage your team both in-person and remotely.
3. Monitor billing estimates and support targets.
4. Ensure smooth billing processes by gathering necessary information.
5. Distribute workloads fairly and support clients effectively.
6. Address stakeholder issues promptly and professionally.
7. Follow and improve existing procedures.
8. Conduct regular team meetings and identify training needs.
9. Collaborate with other leaders to ensure consistency.
10. Foster a trusting and communicative team environment.
11. Train new team members effectively.

Skills and Experience:

1. Established transactional background in Accounts Payable/Purchase Ledger or Receivables/Sales Ledger.
2. Strong analytical and problem-solving skills.
3. Proven experience in managing teams.
4. Experience with complex billing processes.
5. Positive attitude and excellent communication skills.
6. Ability to work independently and collaboratively.
7. Attention to detail.
8. Effective stakeholder management skills.
9. Ability to identify and resolve issues efficiently.

If you require support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited is proud to be a founding member of Menopause in Business, a pledge member for Neurodiversity in Business, a Disability committed member, a Silver status pledge member for the Armed Forces Covenant, and a Bronze trailblazer for Racial Equality matters.

Our group includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd, and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd acts as an Employment Agency for this role.

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