Billing Specialist

Otis College of Art and Design; Leicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

Une entreprise de renommée mondiale recherche deux spécialistes de la facturation pour rejoindre son équipe à Leicester. Le spécialiste de la facturation sera chargé de la gestion des déviations de facturation et travaillera en collaboration avec d'autres membres de l'équipe pour maximiser le potentiel de facturation tout en minimisant les risques. Ce poste requiert une solide expérience administrative, des compétences en service client, et une capacité à établir des relations de travail étroites avec les clients et les parties prenantes internes.

Benefits

Career progression opportunities

Employee Scholarship Program

Educational Assistance Scheme

Qualifications

• Forte compétence administrative, y compris connaissance d'Excel et Word.
• Expérience en service client.
• Excellentes compétences en communication écrite et verbale.

Responsibilities

• Gérer les activités de facturation automatisées.
• Émettre des factures non standard.
• Garantir l'exactitude des taux de facturation.

Skills

Administrative skills

Customer Service

Communication

Microsoft Word

Microsoft Excel

Education

Finance background or similar

Tools

ERP systems

Job description

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Date Posted: 2025-04-24

Country: United Kingdom

Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United Kingdom

Billing Specialist

We are looking for two Billing Specialists to join our team in Leicester. The Billing Specialists are responsible for invoice deviation management. This role involves working as part of the wider Billing Team, dealing with all aspects of Construction and Service Billing to maximize billing potential while reducing risk.

On a typical day, you will:

1. Monitor automated billing activities
2. Raise non-standard invoices
3. Ensure non-standard billing rates are captured correctly
4. Process invoice corrections in case of customer complaints
5. Work closely with other C2C colleagues to ensure a low level of disputes
6. Maintain close relationships with branches to ensure timely and correct invoices
7. Focus on the quality of created invoices
8. Follow specific, complex local requirements

To be successful in this role, you will have:

1. A strong administrative background, including excellent knowledge of MS Word and Excel
2. Customer Service Experience
3. Excellent written and verbal communication skills
4. The ability to develop strong working relationships with customers and internal stakeholders

Preferred Qualifications:

1. Finance background or similar experience handling invoices
2. Experience working with larger ERP systems

What can we offer you?

1. A real commitment to career progression with access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme
2. A culture that encourages innovative ideas and appreciates talent as the key to our success

If you live in a city, chances are we will give you a lift or help you stay mobile every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, making us industry leaders in service portfolio.

You may recognize our products in landmarks like the Eiffel Tower, Empire State Building, Burj Khalifa, and the Petronas Twin Towers! We are 69,000 strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians. Our diverse team is committed to meeting the needs of customers and passengers in over 200 countries and territories. We pride ourselves on our legacy of innovation and a high-performance culture.

Joining Otis means becoming part of an industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions and skills will help keep us connected and innovative.

We offer opportunities, training, and resources to develop leadership and capabilities across Sales, Field, Engineering, and Major Projects. Our Employee Scholar Program sponsors colleagues to pursue degrees or certifications.

Today, our focus is on people. As a global, people-powered company, we prioritize safety, ethics, and quality in everything we do—our Three Absolutes. To learn more about our environmental, social, and governance (ESG) initiatives, click here.

Become part of the Otis team and help us #BuildWhatsNext!

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