Billing Solutions Consultant - (Hybrid)

Allstate NI; Belfast City District; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Corporate bonus scheme

Pension scheme

Annual performance-related pay reviews

Life assurance and income protection

Flexible working options

Hybrid working

Private medical and dental insurance

Employee assistance programme

Discounted gym membership

Two paid volunteering days each year

Cycle to work scheme

Job summary

Allstate NI in Belfast is the European Digital Centre of Excellence for Allstate, delivering innovative insurance tech. The Billing Solutions Consultant coordinates billing system implementations and ongoing process enhancements to maximize revenue and protect profits.

You will support senior leadership on ad hoc projects, prepare documentation, and train the billing solutions team. A minimum of 1 year in billing or finance plus strong Excel skills is required; hybrid working is offered with a

Qualifications

• 1+ years’ experience in billing, revenue operations, finance or accounting.
• Advanced MS Excel skills (pivot tables, VLOOKUP, HLOOKUP, etc.).
• Experience coordinating business or system change initiatives with multiple stakeholders.

Responsibilities

• Gather information to resolve problems and recommend solutions.
• Develop and implement routine projects, processes, and policies.
• Prepare and execute test plans for system changes.
• Assist with training and billing solutions team support.
• Maintain understanding of subledger accounting and billing processes.
• Identify lost revenue and opportunities to enhance processes and controls.
• Coordinate department requirements on cross-functional projects with partners.
• Communicate project plans and requirements to stakeholders.
• Educate internal clients on billing area processes and revenue enhancement opportunities.

Skills

Billing ops

Cross-functional work

Excel data analysis

Process improvement

Stakeholder coordination

Tools

MS Excel

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Your role in the team. The Billing Solutions Consultant will coordinate billing system implementation and enhancements to ongoing processes to ensure maximized and fully protected revenue streams. The consultant will participate in ad hoc projects as needed by senior leadership and prepare documentation and reports to communicate results. Participate in recurring interdepartmental team projects. Review assigned processes for opportunity to improve and enhance results.

Key responsibilities:

• Gather information to resolve problems and recommend solutions
• Develop and implement routine projects, processes, and policies.
• Prepare and execute test plans for system changes
• Assist with training and billing solutions team support, as needed
• Maintain understanding of subledger accounting, billing system processes, and unique partner billing needs
• Identify lost revenue and opportunities to enhance processes and controls
• Recommend and develop new and/or improved processes
• Coordinate department requirements on cross-functional projects with new and existing partners
• Coordinate, document, and communicate project plans and requirements
• Consult, influence, and educate internal clients on billing area processes and revenue enhancement opportunities
• Contributes to project milestones associated with specific projects or activities within own department or workgroup

Essential Skills:

• All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate.
• Allstate is not providing sponsorship for this vacancy.
• A minimum of 1 years’ experience working within billing, revenue operations, finance and accounting.
• Experience in MS Excel using advanced functions, pivot tables, VLOOKUP, HLOOKUP, etc.
• Successfully coordinated business or system change initiatives involving multiple stakeholders from requirements gathering through implementation

Desirable Skills:

• Direct experience supporting billing systems, invoicing processes, or revenue management activities.
• Knowledge of subledger accounting principles and financial controls.

Supervisory Responsibilities:

This job does not have supervisory duties.

Posting date:

Thursday 29th October 2026 [11.59pm] #LI-SE1 #LI-Hybrid

Shape the Future of Insurance with Cutting-Edge Tech and a People-First Culture

Why join us? Allstate NI is proud to be Allstate’s European Digital Centre of Excellence, a hub for innovation and engineering excellence. We’re recent winners of Best Place to Work in IT (100+ employees) and Best Use of Cloud Services at the Belfast Telegraph IT Awards, and we’ve been recognised for our community and sustainability impact with Platinum in the Northern Ireland Environmental Benchmarking Survey. We’re a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value. We also invest in you.

We also invest in you.

At Allstate NI, your career growth matters. You’ll have access to our Continuous Learning Hub, designed to support skills development and professional advancement through tailored learning paths, certifications, and mentoring opportunities. Whether you’re deepening technical expertise or exploring leadership roles, we provide the tools and support to help you thrive.

What do you get in return?

As well as receiving a competitive annual salary, our reward package includes:

• Corporate bonus scheme
• Pension scheme
• Annual performance-related pay reviews
• Life assurance and income protection
• Flexible working options
• Hybrid working
• Private medical and dental insurance
• Access to an employee assistance programme
• Discounted gym membership
• Two paid volunteering days each year
• Cycle to work scheme

Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.