Billing & Revenue Coordinator

KIMS Hospital; Maidstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking hospital as a Billing & Revenue Co-ordinator, where your organizational skills will shine. This role involves ensuring accurate patient billing, coordinating with various departments, and providing excellent customer service. You'll be part of a dynamic finance team in a supportive environment that values diversity and inclusion. Enjoy a range of benefits, including private health insurance and generous annual leave, while contributing to the well-being of patients in the community. If you have a passion for finance and healthcare, this opportunity is perfect for you.

Benefits

Free Staff Car Parking

Pension Scheme

Private Health Insurance

33 Days Annual Leave

Life Assurance

Free Eye Test

Qualifications

• At least 2 years of experience in a finance role.
• Educated to GCSE standard or equivalent.

Responsibilities

• Ensure patient billing information is accurate using the hospital system.
• Produce invoices and collect payments from patients.

Skills

Interpersonal Skills

Communication Skills

IT Skills

Knowledge of Medical Terminology

Customer Service

Education

GCSE Standard or Equivalent

NVQ Level 2 in Customer Service & Administration

Tools

Microsoft Office

Job description

Job Title: Billing & Revenue Co-ordinator

Hours: 40 hours, working Monday to Friday, either 8am – 4.30pm or 8.30am – 5pm.

Are you a highly organised administrator with experience in an administration role? We have a rare opportunity at KIMS Hospital to join our Finance Team as a Billing & Revenue Co-ordinator.

Role Responsibilities include:

1. Ensure all patient details and billing information are correct using the Hospital computer system.
2. Produce invoices and collect payment from patients on the day of attendance if required.
3. Ensure all charges are correctly allocated to the patient’s account prior to printing invoices.
4. Liaise with Theatres, Patient Admissions, and Finance for any procedure-related information.
5. Coordinate with insurers and third parties regarding debts to ensure prompt payment.
6. Respond to queries from Medical Secretaries, Insurance companies, patients, and the Patient Admissions team.
7. Assist patients with account queries both face-to-face and via telephone.
8. Send chasing letters to patients regarding overdue payments.
9. Contact patients regarding final demand payments.

Person Specification:

• At least 2 years of experience within a finance role.
• Educated to GCSE standard or equivalent.
• Excellent interpersonal and communication skills, both oral and written.
• Impeccable telephone manner.
• Good IT skills, including proficiency in Microsoft Office packages.
• Knowledge of medical terminology.
• Experience within a healthcare environment.
• NVQ Level 2 in Customer Service & Administration or equivalent knowledge base.

Benefits for KIMS Hospital employees include:

• Free staff car parking
• Pension Scheme
• Private Health Insurance
• 33 Days annual leave plus extra time off for your birthday
• Life Assurance
• Free Eye Test

For queries, please contact Juliet at 01622 538114 or email [e-mail].

We are committed to building a diverse and inclusive working environment, reflecting the communities we serve. We are proud to be an equal opportunities and disability confident employer.

Employment offers are subject to proof of eligibility to work in the UK and a satisfactory DBS Certificate. More information about DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check.