Billing Paralegal (5665)

Irwin Mitchell LLP; Sheffield; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A national law firm is seeking an enthusiastic and well-motivated Paralegal to provide support for all aspects of billing and compliance. This role involves managing a caseload, achieving financial targets, and contributing to a team dedicated to client service. Candidates with proficiency in Microsoft Excel and experience in a paralegal role are preferred. The firm offers training, well-being initiatives, and a commitment to diversity and inclusion.

Benefits

25 days holidays plus bank holidays

Generous pension schemes

Two paid volunteering days per year

Westfield Health membership

Qualifications

• Friendly, enthusiastic, and well-motivated.
• Demonstrable experience working to SLAs and KPIs.
• Previous paralegal experience is desirable.

Responsibilities

• Assist the team in hitting financial targets and maintaining low KPI rejections.
• Ensure regulatory standards are met and manage risk through progression.
• Achieve SLAs to ensure consistent service for clients.
• Organise work in a timely manner and follow agreed processes.
• Propose solutions to inefficiencies and support management.
• Participate in continuous personal development.

Skills

Proficiency in Microsoft packages like Excel

Good communication, both written and verbal

Experience working to SLAs and KPIs

Knowledge of Legal Aid, CCMS and Law Costs

Ability to motivate others

Empathy and compassion

Previous experience as a paralegal

Job description

Overview

We’re a national law firm with a local reach. Our legal experts are here for you. We’re a team of people working together to help individuals and businesses navigate life’s ups and downs, and we’re committed to a friendly and inclusive environment. We’ll value you for who you are and what you bring, support each other, and push boundaries to achieve incredible things for our clients and communities.

We’re open to flexible working arrangements and encourage you to speak with a member of our Recruitment and Onboarding team for more information.

Your Role and What You’ll Be Doing

You’ll work with the centralised billing team to provide paralegal support for all aspects of billing and housekeeping, contributing to the aim of achieving department financial targets and compliance. In the Public Law team, we’re keen to have you on board if you are a great team player and willing to learn quickly. You’ll have your own caseload from the beginning, offering hands-on experience in a law firm. Responsibilities include, but are not limited to:

• Assisting the team in hitting financial targets and maintaining low KPI rejections through financial awareness, expertise and monitoring case progression
• Ensuring regulatory and information management standards are met and proactively manage risk through progressing files
• Achieving SLAs in the team to ensure consistent good service for internal and external clients
• Assisting the team in organising work in a timely manner and consistently following agreed processes, departmental guidelines and policies
• Raising inefficiencies, proposing potential solutions with management and supporting the delivery of plans
• Building and demonstrating expertise, sharing knowledge with the team and participating in continuous personal development

About You

We’re looking for a Paralegal with a friendly, enthusiastic and can-do approach who is well-motivated. Our ideal candidate will have:

• Proficiency in Microsoft packages like Excel
• Good communication, both written and verbal
• Demonstrable experience working to SLAs and KPIs
• Demonstrable knowledge of Legal Aid, CCMS and Law Costs
• The ability to motivate others to deliver and exceed objectives
• Empathy and compassion to guide clients through challenging personal circumstances
• Previous experience gained as a paralegal is desirable

If you thrive on being busy and can adapt to new challenges, we will provide the training and support you’ll need to succeed in this highly rewarding role!

Our Benefits

• 25 days holidays as standard plus bank holidays; option to buy up to 35 hours of extra holiday
• Generous and flexible pension schemes
• Volunteering days – Two paid volunteering days per year
• Westfield Health membership with access to medical services and Aviva Digital GP

We offer well-being initiatives to support positive mental health and a Flexible by Choice programme that provides more choice over hybrid working, subject to role, team and client requirements.

We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024.

We are committed to being a diverse and inclusive workplace and have established inclusion network groups to support this aim. Our social responsibility programs focus on four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Additional Information

As part of Irwin Mitchell Group’s onboarding, all successful applicants must complete the group’s employment screening process to confirm honesty and integrity, protecting the interests of the Group, colleagues, clients, partners and other stakeholders. Pre-employment checks include eligibility to work in the UK, criminal record and financial checks with trusted third parties, in compliance with Data Protection and applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.

We’re proud of our values and are looking for people who share them.