Billing Executive

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Billing Executive for their London office. In this vital role, you will assist with billing preparation, support client relationships, and ensure seamless operations within the Billing & Costs team. Your expertise in e-billing systems and strong interpersonal skills will be essential in managing queries and maintaining effective communication with internal clients. This is an excellent opportunity to join a dynamic team where your contributions will be valued, and your professional growth encouraged. If you have a passion for finance and client service, this role could be your next career step.

Qualifications

• Experience in a Costs/Billing environment, ideally legal.
• Strong ability to build relationships with clients and colleagues.

Responsibilities

• Assist in preparing bills for clients, ensuring accuracy and timeliness.
• Monitor the status of submitted bills and address any issues promptly.

Skills

Billing Preparation

Client Relationship Management

Internal Communication

Team Collaboration

Query Management

E-Billing Systems

Rate Verification

Organisational Skills

Interpersonal Skills

Education

GCSE English and Maths (Grade C/5 or above)

Tools

Elite 3E

Job description

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I am delighted to be partnered with an international Law firm in their search for a Billing Executive to join their London office on a permanent basis.

Day-to-day duties of the role include:

• Billing Preparation: Assist partners and fee earners in preparing bills for clients, ensuring accuracy and timeliness.
• Client Relationship Support: Provide support for fee discussions, tender exercises, and other aspects of client relationship management.
• Internal Communication: Build and maintain effective relationships with internal clients, including partners and other fee earners.
• Team Collaboration: Work closely with the Billing & Costs team to ensure seamless operations.
• Query Management: Share responsibility for answering queries and requests received via a central inbox, ensuring tasks are completed within SLAs.
• Finance Liaison: Collaborate with other Finance teams to ensure cohesive financial operations.
• E-Billing Systems: Develop knowledge and proficiency in various e-billing systems.
• Bill Tracking: Monitor the status of submitted bills, identify issues, and address rejections and reductions promptly.
• Proactive Follow-Up: Ensure timely resolution of issues by following up with the wider business and colleagues.
• Issue Communication: Communicate any situations requiring follow-up, such as rate issues, billing delays, or difficult requests.
• Rate Verification: Verify client-specific rate accommodations, apply approved discounts, and track volume discounts.
• Rate Maintenance: Set up and maintain agreed rates, ensuring timely updates at key milestone dates.

Needed experience includes:

• Minimum Grade C/5 or above in GCSE English and Maths.
• Experience working in a Costs/Billing environment (ideally legal and with experience of Elite 3E).
• Client-focused with the ability to adapt approach and service to meet client needs.
• Strong ability to build business relationships with internal and external contacts.
• Comfortable accepting instructions and guidance from various sources.
• Ability to work collaboratively in a team and independently.
• Experience with common issues in a billing/costs department.
• Excellent interpersonal and communication skills, both written and spoken, including strong influencing skills.
• Ability to express views clearly and succinctly in various communication settings and styles.
• Proven organisational skills with the ability to multi-task, remain calm under pressure, and meet tight deadlines.
• Excellent attention to detail and good use of grammar.
• Experience working in a diverse team while fostering an inclusive team culture.
• High level of professionalism and integrity, displaying the highest standard of professional ethics.

If you meet the requirements of this role, please apply above or email me on