Billing Coordinator in Reading)

Grassroots Recruitment Limited; Reading; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading company in Enterprise Information Management is seeking a Billing Coordinator for a hybrid role based in Reading. The candidate will ensure billing accuracy, process orders, and address customer inquiries while contributing to continuous improvement initiatives. A strong emphasis on customer service, problem-solving, and compliance with internal controls is essential for success.

Qualifications

• University / College education in Finance or Accounting considered an asset.

Responsibilities

• Process orders and complete invoicing to meet billing targets.
• Troubleshoot and resolve order management and billing issues.
• Manage internal customer inquiries on billing processes.

Skills

Customer Service

Problem Solving

Business Partnering

Education

University / College education in relevant discipline

Job description

My client is the leader in Enterprise Information Management, and requires a Billing Coordinator to ensure billing accuracy. This role is hybrid with 3 days a week on client site in Reading.

Reporting to the Billing Operations Manager, the Billing Coordinator is an integral role in ensuring Billing accuracy. He/She brings good customer service, problem solving and business partner skills to work with Sales, our Billing Specialists and other key stakeholders to ensure order processing and related billing functions deliver to our billing KPIs and internal metrics..

THE ROLE:

Process orders and complete invoicing to meet /exceed billing targets, which requires accurate interpretation of legal agreements of varying complexity and ensuring POs meet the standards for your orders;

Ensure all Revenue Recognition criteria have been met to ensure order can be booked

Troubleshoot and resolve order management and billing issues to support meeting cash collection targets;

Responsible to effectively manage internal customer/stakeholder inquiries on billing processes, internal controls and policies;

Responsible to follow all internal controls and policies related to order processing and billing to protect the clients brand;

Identify and support continuous improvement initiatives.

Deliver on other priorities as assigned to execute on the Billing delivery excellence mandate.

Education:

University / College education in relevant discipline (Finance + Accounting considered to be an asset)