Billing Coordinator

Ambition; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

An exceptional global law firm is seeking a Billing Coordinator to join their London finance team. This role offers a fantastic opportunity for a detail-oriented legal biller to thrive in a collaborative environment. You will be responsible for managing billing processes, ensuring timely payments, and providing excellent client service. The firm values leadership and initiative, making it a perfect fit for someone eager to contribute to a dynamic team. If you have a knack for billing and a passion for client relations, this could be your next great career move in the legal sector.

Qualifications

• 3-4 years of billing experience in a professional service or law firm.
• Strong technical billing and client service skills required.

Responsibilities

• Monitor accounts receivable and ensure timely payments.
• Prepare accurate bills and respond to inquiries.
• Collaborate with finance teams for accurate invoicing.

Skills

Detail-oriented

Technical billing skills

Client service skills

Communication skills

Listening skills

Customer service

Leadership characteristics

Problem-solving

Education

3-4 years of relevant experience

Tools

Excel

Word

Job description

I am partnered with an exceptional Global Law firm in their search for a Billing Coordinator to join their London based finance team. The role sits in an established billing team and is an excellent opportunity for a legal biller looking for their next role.

Day duties of the role:

1. Monitor monthly aging accounts receivable reports and ensure timely payments; address underpayments as needed.
2. Ensure timely and accurate billing and collections.
3. Prepare bills with attention to detail and proofreading.
4. Follow up with partners and escalate billing or collection issues to the Client Account Manager - EME.
5. Respond to billing and accounts receivable inquiries.
6. Oversee billing and collection to ensure accurate and timely invoicing and payment.
7. Update key finance reports daily for Senior Management.
8. Advise partners by reviewing statements of expenses and understanding billing arrangements.
9. Comply with client requirements by understanding engagement letters and outside counsel guidelines.
10. Collaborate with internal clients and finance teams for accurate invoices and reporting.
11. Lead regular UBT/AR meetings with partners.
12. Monitor bill processing status and follow up as necessary.
13. Ensure successful E-Billing submissions.
14. Develop efficiencies in the billing process with the Client Account and Revenue Operations teams.
15. Validate and test billing system and report upgrades.
16. Support the Client Account team with day-to-day operations.
17. Participate in ad hoc client analysis projects and handle complex matters.
18. Document partner requirements for streamlined collaboration and clarity.

The right candidate will need:

1. Minimum 3-4 years of relevant billing and client relationship experience at a professional service firm or law firm is required.
2. Detail-oriented with good foundational knowledge of billing and collections processes, strong technical billing and client service skills.
3. High level of proficiency with Excel and Word.
4. Excellent writing, interpersonal, and communication skills.
5. Strong listening skills and ability to communicate clearly.
6. Ability to work effectively in a collaborative, consensus-driven, partnership environment with highly skilled professionals.
7. Demonstrates strong customer service for both internal and external clients.
8. Ability to work independently and make informed judgments and decisions; possesses professional maturity to know when to escalate issues that have a financial impact on the firm.
9. Ability to anticipate clients' needs and future requests based on trends.
10. Proactively seeks ways to make improvements.
11. Exhibits leadership characteristics and displays sound work ethic.
12. Acts as a role model and subject matter expert to more junior staff.