Billing & Collections Manager

Liberty Blume Business Solutions Ltd; Bradford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A business services provider in Bradford is seeking a Billing & Collections Manager to manage billing processes and oversee collections. This role requires strong experience in Accounts Receivable and skills in process improvement and team management. The ideal candidate will oversee a team while ensuring accuracy in billing and compliance with policies. This hybrid role offers competitive benefits including well-being programs and a matched pension contribution.

Benefits

25 days annual leave

Well-being and mental health benefits

Matched pension contribution up to 10%

Car benefit scheme

Online learning platform

Qualifications

• Experience in a fast-paced Accounts Receivable environment.
• Ability to identify and implement process improvements.
• Strong problem-solving capabilities.

Responsibilities

• Oversee billing and collections processes for accuracy and efficiency.
• Collaborate with stakeholders to resolve billing discrepancies.
• Monitor overdue accounts and follow up with customers.
• Prepare monthly KPI reports and aging reports.

Skills

Proven experience in Accounts Receivable

Strong process improvement skills

Proficiency in Microsoft Excel

Excellent communication skills

Attention to detail

Team management experience

Tools

Oracle

SAP

Job description

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We’re looking for a Billing & Collections Manager to join our team in Bradford. (BD4). This hybrid position requires at least two days per week in the office.

The Billing & Collections Manager will be responsible for managing the end-to-end billing and collections processes across VM and VMTV. This includes ensuring accurate invoicing, timely collection of payments, and prompt resolution of any billing discrepancies. The role is critical to maintaining the financial health of the OpCos by minimising aged receivables and supporting efficient cash flow management.

What will you be doing?

• Oversee the billing and collections processes to ensure accuracy, efficiency, and compliance with internal policies and external regulations.
• Collaborate closely with internal stakeholders—including Sales, Finance, and Customer Care—to maintain data integrity and resolve billing discrepancies and disputes promptly.
• Monitor overdue accounts and proactively follow up with customers to ensure timely payment and optimise cash flow.
• Identify opportunities to enhance billing and collections processes, implementing improvements to drive greater efficiency and effectiveness.
• Prepare and present monthly KPI reports to the Operating Companies (OpCos) we support.
• Generate weekly accounts receivable aging reports, providing insights into at-risk accounts and recommending appropriate actions.
• Represent the team in company-wide projects and strategic initiatives.
• Lead, mentor, and develop a team of four direct reports, encouraging continuous improvement and empowering them to review processes and contribute ideas for enhancement.

We tend to look for people with:

• Proven experience working in a fast-paced Accounts Receivable environment.
• Strong ability to identify and implement process improvements, ensuring optimal use of resources.
• Proficiency in Microsoft Excel, with the ability to analyse and manipulate data effectively.
• Adaptable and quick to learn new systems and processes.
• Excellent communication and interpersonal skills, with the ability to engage effectively across teams.
• High level of attention to detail and strong problem-solving capabilities.
• Experience in managing or supervising a team, with a focus on development and performance.

:

• Familiarity with financial systems such as Oracle, SAP, or similar platforms.
• Interest in or exposure to automation technologies and process digitisation.
• Understanding of relevant legislation and best practices in debt collection.

What’s in it for you?

• 25 days annual leave with the option to purchase 5 more.
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more.
• Matched pension contribution up to 10%
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast-paced and passionate team

Who we are:

Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!

Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.