Billing, Collection & Systems Administration Manager (Permanent)(Full Time) - REN12725

Renfrewshire Council; Paisley; On-site; GBP 40,000 - 50,000; Full time

Job summary

Renfrewshire Council is seeking a Billing, Collection and Systems Admin Manager to oversee vital financial processes. This role requires expertise in housing benefits and council tax legislation, leadership, and effective problem-solving skills. The successful candidate will enhance service delivery efficiency through innovative technology use.

Qualifications

• Expert knowledge of Council Tax legislation and Business Rates legislation.
• Experience in developing complex processes and procedures.
• Ability to analyze and present management information.

Responsibilities

• Lead and manage system processes and income maximisation.
• Ensure completion of statistical returns and financial reports.
• Provide key technical support to senior managers.

Skills

Organisational skills

Problem solving

Time management

Job description

Advert

Billing, Collection and Systems Admin Manager

*Please note previous applicants need not apply *

An exciting opportunity has arisen for a positive and effective collaborator to join the diverse Business Services function as Billing, Collection and Systems Admin Manager.

The Billing, Collection and Systems Admin Manager will have expert knowledge of Housing Benefit/Council Tax Reduction administration and legislation and/or Council Tax legislation and/or Business Rates legislation, as well as extensive knowledge of NEC iWorld system to lead and manage system processes and income maximisation.

Possessing experience of developing complex processes and procedures, and in generating and analysing financial reports, you will ensure the completion of all appropriate statistical returns e.g. Scottish Government and Department for Work and Pensions, and proactively progress the development and delivery of service objectives by ensuring the innovative use of technology to improve the efficiency and effectiveness of service delivery.

Utilising effective organisational, time management, problem solving and issue resolution skills, you'll have responsibility for all year-end and new year processes e.g. Council Tax and Business Rates Annual Billing, DWP Subsidy, system rollover, etc. You will require experience of working with internal and external partners, as well as the ability to analyse and present management information, whilst you provide key technical support to senior managers including budgetary analysis and complex financial and business modelling.

As well as a leadership-skills, you will have extensive knowledge of Council Tax and Business Rates legislation, and knowledge of debt recovery legislation in respect of Council Tax, housing benefit overpayments, Business Rates, and other debts.

For further info on the post please contact Pat Boyle on 0141 487 0904.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk