Billing Associate - Hybrid

TN United Kingdom; Belfast; On-site; GBP 31,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Billing Specialist in Belfast, where you will manage a diverse portfolio of invoices and play a crucial role in ensuring timely payments. This dynamic role requires strong communication skills and a proactive approach to process improvements. You will collaborate with various teams, mentor junior members, and contribute to a culture of innovation and growth. With competitive compensation and a bonus structure, this position offers a unique opportunity to thrive in a fast-paced environment while making a significant impact on the company's success.

Qualifications

• 3+ years of billing/e-billing experience; law firm experience is a plus.
• Excellent communication skills and ability to work under pressure.

Responsibilities

• Manage a portfolio of 140+ monthly invoices and resolve client disputes.
• Prepare weekly reports and assist in reducing delinquency by 10% month over month.

Skills

Billing/E-billing experience

Interpersonal skills

Analytical thinking

Communication skills

Process improvement

Job description

Social network you want to login/join with:

• Manage an account portfolio of approximately 140+ monthly invoices.
• Act as an escalation point for stakeholders when the manager is unavailable.
• Assist the team and work toward DSO reduction targets.
• Work toward and then maintain open/unsent prior period invoices at near zero (disputed invoices not included).
• Reduce delinquency (measured by 91+ aging) by 10% month over month.
• Cross-train and have a strong understanding of the complimentary business processes.
• Identify and develop process improvement concepts.
• Be proficient in all billing systems used by clients and assist with cross-training of Analysts.
• Act as a mentor for junior team members.
• Prepare weekly reports on your billing pod.
• Resolve client disputes within 45 days.
• Deliver invoices via email and through various client-assigned e-billing platforms.
• Work closely with internal time approvers to generate monthly client invoices and monitor delays effectively.
• Ensure adequate follow-up to guarantee timely payments from clients.

About you:

Successful candidates must be a fit for Axiom’s high-growth, innovative, lean, and values-driven environment. They should demonstrate adaptability, curiosity, resourcefulness, analytical thinking/problem solving, proactivity, collaboration, technological savvy, and operate effectively within a lean team.

Requirements:

• 3+ years of billing/e-billing experience; law firm experience is a big plus.
• Excellent interpersonal, verbal, and written communication skills.
• Willingness to assess procedures and proactively recommend process improvements.
• Ability and willingness to prioritize and meet strict deadlines.
• Ability to anticipate work needs and follow through with minimal direction, adapting to changing priorities.
• Experience supporting client-facing teams and resolving issues.
• Ability to work in a dynamic, fast-paced, growing company.
• Strong executive presence and ability to communicate at multiple organizational levels.
• Experience in team coordination.

Axiom’s total rewards include a transparent and equitable approach. The annual base salary in Belfast ranges from £31,500 to £34,250. You will be eligible for a cash bonus plan targeting 15% of your base salary, subject to experience, contribution, potential, and market considerations.