Billing Assistant

Additional Resources; Epping Forest; On-site; GBP 25,000 - 28,000; Full time

Job summary

A well-established drainage and plumbing services company is seeking a Billing Assistant to manage invoicing and client communication. This full-time office-based role offers a salary between £25k - £28k for a 37.5-hour work week. Candidates should have at least 2 years of experience in billing roles, confidence in customer communication, and proficiency in MS Excel. Benefits include on-site parking, professional development, and 28 days of annual leave with additional golden days.

Benefits

On-site parking

Regular company social events

Employee discounts on retail and wellbeing services

Professional development and training

28 days annual leave including bank holidays

Qualifications

• At least 2 years of experience in billing or finance administration.
• Experience using client portals and invoicing systems.
• Confidence in customer communication.

Responsibilities

• Produce accurate invoices based on service agreements.
• Manage data entry and uploads in billing portals.
• Monitor and resolve client billing queries.

Skills

Billing administration

Customer communication

Data entry

MS Excel

Tools

Sage

Client billing portals

Job description

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An Opportunity Has Arisen for a Billing Assistant to join a well-established drainage and plumbing services company delivering responsive and efficient solutions to a diverse customer base.

As a Billing Assistant, you will be supporting the billing function to ensure accurate invoicing and timely client communication. This full-time office basedrole offers benefits and a salary range of £25k -£28k for 37.5-hour work week.

You Will Be Responsible For:

• Producing accurate invoices aligned with service agreements and job records
• Managing uploads and data entry within client billing portals
• Monitoring and resolving client billing queries and credit notes
• Coordinating with internal teams to ensure correct job-to-invoice information
• Maintaining billing records and schedules based on completed works
• Identifying and proposing improvements in billing procedures and systems

What We Are Looking For

• Previously worked as a Billing Assistant, Billing Administrator, Accounts Assistant, Billing Coordinator, Accounts Receivable Assistant,Accounts Administrator,Sales Ledger Clerk or in a similar role.
• At least 2 years of experience in billing, accounts, or finance administration within a commercial or service-led environment
• Prior experience using client portals and invoicing systems
• Confidence in handling customer communication both over the phone and by email
• Comfortable using MS Excel
• Knowledge of Sage or equivalent software is advantageous

What’s on Offer

• On-site parking
• Regular company social events
• Referral programme
• Professional development and training tailored to your career growth
• 28 days annual leave including bank holidays, with potential for additional golden days
• Employee perks including discounts on retail and wellbeing services

This is a fantastic opportunity to step into a valued finance role with clear potential for progression.