Billing and Credit Control Assistant

Forbes Solicitors; Bamber Bridge; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

33 days annual leave

Health care benefits

Profit share scheme

Employee assistance and development

Job summary

Forbes Solicitors is seeking a Billing and Credit Control Assistant to join our Finance team. This full-time role (36.25 hours per week, 9am-5pm, Monday to Friday) is based at Sceptre Way, conveniently located for Preston, Chorley, Leyland, Blackburn and Greater Manchester commuters.

You will manage day-to-day billing and credit control, issue bills and statements, and collaborate with fee earners and clients to resolve queries, while upholding confidentiality and accuracy.

Qualifications

• Experience in credit control, sales ledger or billing.
• Good knowledge of billing processes and VAT regulations.
• Excellent numeracy, accuracy and attention to detail.
• Good organisation, time management and ability to manage competing priorities.
• Good communication skills and confidence using Word, Excel, Outlook and databases.

Responsibilities

• Manage day-to-day billing, credit control and accounts receivable activity accurately and efficiently.
• Issue bills, credit notes and statements, and follow up overdue invoices in line with firm policy and client terms.
• Work closely with fee earners and clients to resolve billing queries and maintain strong working relationships.
• Reconcile payments, keep accurate records and support continuous improvements across the department.
• Handle financial information with accuracy, integrity and confidentiality.

Skills

Credit control experience

Billing processes

Numeracy

Organization & time management

Communication skills

Tools

Word

Excel

Outlook

Databases

Job description

Billing and Credit Control Assistant

The Role

Join Forbes Solicitors as a Billing and Credit Control Assistant and play an important role in our Finance team. This is a full-time opportunity, working 36.25 hours per week, Monday to Friday, 9am to 5pm.

Based at Sceptre Way, this role is well located for candidates commuting from Preston, Chorley, Leyland, Blackburn and Greater Manchester.

This is a great opportunity to join a supportive, forward-thinking team and build your experience in billing, credit control and client account management.

• Manage day-to-day billing, credit control and accounts receivable activity accurately and efficiently.
• Issue bills, credit notes and statements, and follow up overdue invoices in line with firm policy and client terms.
• Work closely with fee earners and clients to resolve billing queries and maintain strong working relationships.
• Reconcile payments, keep accurate records and support continuous improvements across the department.
• Handle financial information with accuracy, integrity and confidentiality.

The Person

We are looking for someone who brings:

Essential:

• Experience in credit control, sales ledger or billing.
• Good working knowledge of billing processes and VAT regulations.
• Excellent numeracy, accuracy and attention to detail.
• Good organisation, time management and the ability to manage competing priorities.
• Good communication skills and confidence using systems such as Word, Excel, Outlook and databases.
• A team-focused approach and alignment with our values.

Desirable

• Experience in a law firm or knowledge of legal billing, VAT regulations and SRA Accounts Rules.
• Experience of improving processes and implementing change.
• Knowledge of Partner for Windows or a similar case management system.

The Firm

At Forbes Solicitors, we are proud to offer a supportive, collaborative culture where people can grow and succeed. We are an award-winning firm with strong roots in Lancashire and a reputation for practical advice, great teamwork and excellent client service.

We are proud to have been named UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024, as well as being recognised by Legal 500 and Chambers and Partners.

We are looking for people who share our values of authenticity, teamwork and striving for exceptional results.

The Benefits

We are dedicated to supporting our people and offer a range of benefits, including:

• 33 days annual leave, including bank holidays, increasing with length of service.
• Annual leave purchase scheme (Subject to T&Cs).
• Enhanced family friendly policies and pay for Maternity, Paternity and Adoption.
• Enhanced sick pay.
• Celebration and Volunteer leave.
• Ongoing professional development and progression opportunities.
• Profit share scheme.
• Additional long service awards.
• Subsidised tuck shops.
• Staff discount on Firm services.
• Health care benefits (Health Cash Back Plan and Mental Health Counselling Services).
• BUPA (Solicitor positions only, for self, not dependents).
• Retail and gym membership discounts.
• Recruitment and legal department referrals (Subject to T&Cs).
• Annual Events.

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.