Billing Administrator

Morgan Fire Protection; Nazeing; On-site; GBP 24,000; Full time

Job summary

Join an established industry player specializing in fire safety and protection as an Accounts Administrator. In this full-time role, you will manage client accounts, handle invoicing, and provide exceptional service to ensure customer satisfaction. With a competitive salary and a commitment to employee well-being, this position offers a supportive environment where your contributions are valued. Enjoy a range of benefits including a pension plan, life assurance, and opportunities for professional development. If you are detail-oriented and passionate about making a difference, this role is perfect for you.

Benefits

Royal London Pension

Life Assurance 4x Salary

Paid Holidays plus Bank Holidays

Paid Candidate Referral Scheme

Mental Health & Well-being Scheme

Employee Recognition Scheme

Development and progression opportunities

Qualifications

• Prior administrative experience in an office environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Manage all clients accounts and invoicing providing excellent service.
• Liaise with engineers regarding works completed and customer details.

Skills

Microsoft Office Suite

Organizational Skills

Time Management

Attention to Detail

Communication Skills

Education

Administrative Experience

Job description

Accounts Administrator - Nazeing

Why Morgan Fire Protection?

Are you passionate about fire safety and protection?Morgan Fire Protectionspecialises in the delivery of planned and corrective maintenance for fire detection systems and portable extinguishers. While our operational resources are primarily based around London, we proudly offer national coverage through our reactive delivery model.

Basic Salary – £24,000 per annum subject to experience

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

Morgan Fire Protection’s Accounts Administrator’s

Manage all clients accounts and invoicing providing an excellent service to our customers.

• Invoice jobs on Cash for windows, daily, weekly or monthly, as per the customers’ requirements
• Check information is correct on each job before invoicing
• Check account names & address and correct if necessary
• Check Purchase Orders/quotes match the jobs costs before invoicing
• Liaise with engineers regarding works completed, pricing, customer details etc
• Liaise with other departments & branches where required
• Assist engineers & credit control with any queries
• Be responsible for your allocated Key Accounts
• Invoice other engineers’ work when members of the team are off
• Raise credit notes when necessary & send to the customer
• Possibly take credit card payments from customers, via sending a link to customers email or mobile phone
• Bring & collect post from our other office location
• Assist with day to day running of the shared billing inbox
• Deal with customer queries regarding invoicing via phone or email
• Upload invoices/certificates to customer portals
• Working with excel spreadsheets
• Any other ad hoc work as required within Accounts and other departments

Requirements:

• Prior administrative experience in an office environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize tasks effectively
• Strong communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information
• Professional and friendly demeanor
• Reliable and punctual

Our Commitment to Attracting, Rewarding & Retaining Talent

At Morgan Fire Protection, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure.

• Basic Salary – £24,000 per annum
• Royal London Pension
• Life Assurance 4x Salary
• Paid Holidays plus Bank Holidays
• Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Development and progression opportunities
• This is a full time office based position, hours are 9am till 5pm with 1hr lunch

A Little More About Morgan Fire Protection

At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care.

Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry.

Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client.

Our Businesses Include:

• Alarm Communications acl.uk.com/careers
• Clymac clymac.co.uk/careers
• FAFS Fire & Security fafsfireandsecurity.com/careers
• Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/
• Morgan Fire Protection morganfire.co.uk/recruitment/
• Marlowe Smoke Control marlowe-aov.co.uk/careers/
• Marlowe Fire & Security marlowefireandsecurity.com/vacancies/

Equal Opportunities

At Morgan Fire Protection, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.