Billing & Reconciliation Specialist (Maternity Cover)

Eviivo; London; Hybrid; GBP 35,000 - 45,000; Part time

Job summary

A leading property management platform in London is seeking a knowledgeable Payments Reconciliation Manager to manage financial interactions between hotels and online travel agents. The ideal candidate will have over 3 years of relevant experience and exceptional Excel skills, alongside a strong commitment to confidentiality. The role allows for flexible working, primarily from home with occasional meetings in the office.

Benefits

25 paid holidays per year

Healthcare

Pension

Flexible working policy

Qualifications

• 3+ years’ experience in high volume invoicing and payment reconciliations.
• Fluency in English essential; spoken and written French is a strong advantage.
• Experience in the travel or accommodation sectors is preferable.

Responsibilities

• Reconcile bulk cash receipts from OTAs against customer bookings.
• Process and reconcile bank payments and collections.
• Involve in resolving booking and commission queries.

Skills

Attention to detail

Process driven

Excellent Excel skills

Ability to maintain confidentiality

Tools

Microsoft Dynamics Navision

CRM

Job description

eviivo is an award-winning, cloud-based booking and property management platform. We help independent accommodation providers showcase their properties, manage their reservations, and connect with guests.

Its flagship product, eviivo suite, aims to provide hoteliers and hosts with a convenient all-in-one solution that makes it easy for them to manage online bookings, guests and travel agencies. Today, eviivo’s customer base consists of 30,000 small independent B&Bs, guesthouses, vacation rentals and hotels using eviivo suite day-in day-out to run their business.

We operate in the UK, Ireland, France, Spain, Portugal, Italy, Germany and North America.

The Role

We’re looking for someone to help manage payments, settlement and commission flows between our customers (hotels and vacation rentals), online travel agents (OTAs – Expedia, Google, VRBO), bank and credit card receipts.

Responsibilities:

• Reconcile bulk cash receipts from OTAs against customer bookings in Navision;
• Reconcile credit card receipts in our merchant account against customer bookings in Navision;
• Reconcile OTA commissions between customer accounts in Navision and OTA self-bill invoices;
• Process and reconcile payments and collections (Faster Payments/Direct Debit/SEPA/ACH) in banks and Navision;
• Investigate and resolve booking/commission queries between customers and OTAs;
• Post and reconcile failed DD/SEPA/ACH collections;
• Assist with other ad hoc queries/support cases.
• Familiarity with different banking standards and account formats (UK Direct Debit, EU SEPA, US/Canada ACH) is a distinct advantage.

About You

• 3+ years’ experience in high volume invoicing, billing, bank and payment reconciliations;
• Highly organised, process driven individual with great attention to detail,
• Reliable person with high integrity – capacity to maintain a high degree of confidentiality on the role,
• Self-starter and self-motivator – capacity to work via Zoom with international remote teams,
• Excellent Excel skills – very skilled at using pivot tables and lookups to help manage exceptions,
• Knowledge of Microsoft Dynamics Navision and CRM is a plus,
• Experience working in the travel, leisure or accommodation sectors is a plus;
• Fluency in English is essential, spoken and written French would be a strong advantage
• Must be eligible to work in the UK

What The Company Offers

• 12-month fixedtermcontract(maternitycover)
• 25 paid holidays per year plus statutory bank holidays, healthcare, pension, EAP
• The role will be predominantly based from home but availability to travel to the office located in Farringdon, London for initial training and quarterly meetings will be required.
• Flexible working policy
• Combine success and fun within a great company together with smart and driven people
• eviivo prides itself in an open highly diverse culture, where what matters is not who you are, but what you can do or learn, to help the company move forward!

To apply for thisposition pleaseemail our HR teamwith a copy of your CV and the job title in the subject line.