Bilingual Swedish/English Speaking Customer Service Agent - Remote

Mulberry Recruitment; Reading; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking Bilingual Swedish/English Speaking Customer Service Agents for a temporary role working from home. Responsibilities include managing customer relationships, responding to inquiries, and collaborating with colleagues on campaigns. Ideal candidates will be fluent in both languages and possess strong communication skills. This is a full-time position with ongoing opportunities.

Qualifications

• Must be fluent in both Swedish and English.
• Experience in customer service is preferred.
• Ability to work independently and in a team environment.

Responsibilities

• Manage customer relationships and project requirements.
• Respond to customer inquiries via email and phone.
• Collaborate with colleagues on campaign execution.
• Analyze and present data results to clients.
• Coordinate project processes with customers.
• Exercise initiative and apply common sense.

Skills

Bilingual in Swedish and English

Excellent communication

Data manipulation skills

Job description

Bilingual Swedish/English Speaking Customer Service Agent

Location: Work From Home

Type: Temporary - Ongoing

Hours: Full Time

Our client are looking to recruit Bilingual Swedish/English Speaking Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time.

Responsibilities

• Managing the relationship and briefing requirements
• Answering email and calls in a timely and efficient manner
• Working with colleagues to run successful campaigns
• To manipulate data and present data results to the clients in the required format
• To liaise with customers as part of the project co-ordination processes
• Ability to use own initiative and apply common sense to all work situations