Bilingual Sales Administrator

French Selection UK; Salisbury; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a proactive Sales Support professional to enhance their customer service experience. In this dynamic role, you will be the first point of contact for customers, retailers, and distributors, providing outstanding service and support to the sales team. Your responsibilities will include managing customer inquiries, translating documents, and maintaining the database. If you have a passion for customer relations and thrive in a fast-paced environment, this is the perfect opportunity to make a meaningful impact while contributing to a globally recognized brand.

Qualifications

• Experience in Sales Support or Customer Service is recommended.
• Excellent communication skills and a professional telephone manner.

Responsibilities

• Support sales and account management teams as the first point of contact.
• Handle administration tasks and respond to customer inquiries.

Skills

Sales Support

Customer Service

Communication Skills

IT Literacy

Proactive Attitude

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

A well-established company that develops, designs and produces popular products sold globally.

Responsibilities

Main duties:
You will be supporting the sales and account management teams by being the first point of contact for customers, retailers and distributors.

The role:

1. Support the sales team as required
2. Administration including completing new customer forms
3. Responding to emails, website and telephone enquiries providing outstanding service
4. Translating of documents as needed
5. Monitor and update selected websites
6. Building relationships with distributors and all administrative duties related to the distribution network
7. Develop and maintain the database
8. Occasionally attend tradeshows

Candidate's Profile

1. Sales Support / Customer Service experience recommended
2. Excellent communication skills with a professional telephone manner
3. Ability to work independently while sticking to tight deadlines
4. Proactive, enthusiastic and flexible
5. IT Literate (Word, Excel, Power Point, Outlook)

£26,000 per annum plus bonus
If your salary expectations are higher, please do apply and let us know.