Bilingual Customer Service Advisors

Adecco; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in Birmingham is hiring Bilingual Customer Service Advisors to deliver outstanding service and resolve customer queries. The role involves engaging with customers, booking visits, and working collaboratively within a team. Candidates should have excellent communication skills and be bilingual in German or Spanish. This full-time position offers competitive pay and consistent working hours.

Benefits

Competitive hourly rates starting from £14

Full-time position with stability

No driving required, saving commuting time and costs

Qualifications

• Bilingual proficiency in German or Spanish is essential.
• Excellent communication skills and ability to build rapport with customers.
• Previous customer service experience preferred but not required.

Responsibilities

• Engage with customers over the phone, providing outstanding service.
• Book appointments for sales representatives.
• Build strong customer relationships and meet their needs.

Skills

Communication

Customer Service

Bilingual (German or Spanish)

Job description

Bilingual Customer Service Advisors, Birmingham

Client: [Client Name]

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 65599c7ace95

Job Views: 56

Posted: 24.06.2025

Job Description:

• Engage with customers over the phone, providing outstanding service and resolving queries or concerns.
• Book appointments for sales representatives to attend site visits.
• Build strong relationships with customers, ensuring their needs and expectations are met.
• Work collaboratively within a team to achieve targets and deliver exceptional service.
• Use excellent communication skills to convey information effectively and professionally.

What's in it for you:

• Competitive hourly rates starting from £14.
• Full-time position, offering stability and consistent working hours.
• No driving required, saving time and money on commuting.

What we're looking for:

• Excellent communication skills and the ability to build rapport with customers.
• Bilingual proficiency in German or Spanish is essential.
• A positive attitude and passion for delivering exceptional customer service.
• Ability to work in a fast-paced environment and meet targets.
• Previous customer service experience is preferred but not required.

If you are outgoing and enthusiastic, thriving in customer-focused roles, we want to hear from you! Apply now to join our client's dynamic team and advance your customer service career.

Adecco is committed to diversity and inclusion. We strive to provide an accessible recruitment process and support candidates of all backgrounds and abilities. If you need reasonable adjustments, please let us know. Adecco acts as an employment agency for permanent roles and a supply agency for temporary workers. We are an Equal Opportunities Employer.