Bid Operations Assistant, Government and Public Services

Deloitte; Belfast City District; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Deloitte LLP in Belfast is seeking a Bid Operations Assistant to join the Public Sector Bid Team. You will manage the team mailbox, log and circulate tender invitations, validate data in the bid system and support management information production.

This role requires high organization, attention to detail and the ability to work under pressure in a hybrid Belfast environment. You will help develop templates, maintain knowledge repositories and explore AI-assisted improvements while ensuring data

Qualifications

• Experience undertaking high-volume clerical, administrative or data-entry tasks.
• Excellent client-service skills with clear written and verbal communication.
• Ability to prioritise workload and meet tight deadlines in a busy team.
• Willingness to work with AI tools and maintain data quality.

Responsibilities

• Manage the team’s shared mailbox and respond to bid-related queries.
• Daily sourcing, logging and circulation of tender invitations and information.
• Enter and validate data in the bid management tool to maintain master records.
• Maintain distribution lists for tender notices and procurement portals.
• Submit proposals and supporting documents to clients on behalf of the business.
• Circulate award decisions and bid feedback.
• Identify repetitive tasks and support automation using approved tools.
• Maintain templates, knowledge repositories and operating guidance.

Skills

Attention to detail

Organisational skills

Communication skills

Team collaboration

Proactive mindset

Stakeholder management

Tools

Microsoft Outlook

Excel

PowerPoint

Teams

SharePoint

Power Automate

Power BI

Microsoft Forms

Copilot / AI tools

Job description

Deloitte LLP is a leading professional services firm with employing over 20,000 partners and staff across 23 locations in the UK. The firm has a large Government and Public Services (G&PS) practice with over 2,500 dedicated partners and staff working across all parts of the public sector including central government, health, education, defence, security and justice, local and regional government, and transport.

Deloitte's G&PS practice is one of the UK's largest and most experienced providers of professional services to public sector clients in the UK and we are a Strategic Supplier to government. Purpose and impact are pivotal to our work.

Due to the regulated nature of public sector procurement, the firm has established a specialist, Public Sector Bid Team (PSBT). Tasked with managing and supporting the firm's public sector bidding activity, the PSBT drives quality and operational improvements on public sector bids.

As a Bid Operations Assistant, you will undertake business critical activities to enable our G&PS practice to compete effectively in a competitive marketplace. If you have a passion for making things happen in an environment that matters, then this role could be for you.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

This entry-level role sits at the core of our business-critical support function for bidding and government reporting across the G&PS practice. To be effective in this role, you will be a highly organised and proactive individual, who works well under pressure, is able to manage large volumes of data and is confident managing stakeholder relationships at all levels.

As a Bid Operations Assistant within the PSBT, you will report to the Bid Operations Team Lead and be responsible for:

• Managing the team’s shared mailbox and responding to bid-related queries from the business.
• Daily sourcing, logging and circulation of tender invitations, clarifications and supporting information.
• Entering and validating data in our bid management tool to maintain an accurate master record of tenders and support the production of management information.
• Maintaining distribution lists for tender notices and our access to electronic procurement portals.
• Submitting proposals and supporting documents to clients on behalf of the business.
• Circulating award decisions and bid feedback.
• Using approved AI tools to support day-to-day activities and checking outputs for accuracy and suitability before use.
• Identifying repetitive or manual activities that could be simplified or automated using approved tools.
• Maintaining knowledge repositories, templates and operational guidance to support standard ways of working.
• Participating in and/or driving initiatives aimed at developing or improving bid operations.

Connect to your skills and professional experience

• The ability to work in a busy, fast-paced and high-volume team environment.
• Exceptional attention to detail, with a strong focus on quality and accuracy.
• Excellent client-service skills, including the ability to communicate clearly with people at all levels, verbally and in writing.
• A can-do attitude, using initiative to investigate queries and propose suitable solutions.
• A collaborative approach and the ability to contribute as a strong team player.
• Effective organisational skills, including the ability to prioritise workload, manage several processes and meet deadlines in a high-pressured environment.
• Willingness and ability to complete routine/repetitive tasks and follow standard procedures
• Confidence using Microsoft 365 applications, including Outlook, Exce,l PowerPoint, Teams and SharePoint.
• Curiosity about AI, automation and digital ways of working, alongside a willingness to build practical capability.
• Sound judgement when reviewing AI-generated content and handling confidential or commercially sensitive information.
• UK security clearance (SC or above). If not held, a willingness to obtain this if required.
• Previous experience undertaking high volume clerical, administrative, operational or data-inputting tasks.
• Knowledge of public sector procurement and the process of bidding for public sector opportunities.
• An interest in the UK public sector.
• Experience or understanding of working in a professional services organisation.
• Practical experience of Microsoft Copilot or other generative AI tools in a professional or learning environment.
• Exposure to SharePoint, Power Automate, Power BI, Microsoft Forms or workflow automation.
• Experience contributing to process improvement, user testing, data quality or change adoption.

Connect to your business -Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients. - Deloitte employee, Technology & Transformation

Our hybrid working policy

You’ll be based in Belfast with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers