Bid Manager

resonantclinical; Chorley; On-site; GBP 55,000 - 85,000; Full time

Job summary

Resonant Clinical in Chorley is seeking a commercially minded Bid Manager to translate customer requirements into proposals and deliverables across our Clinical Services business.

Acting as the bridge between customers, Business Development, and internal operational teams, you will lead the preparation of proposals, quotations, RFIs, RFPs, and Statements of Work, ensuring customer needs are fully understood and accurately reflected.

Qualifications

• Bachelor's degree in a relevant field or equivalent professional experience.
• Minimum of 5 years' experience in account management, bid management, or proposal management within healthcare, life sciences, or a related industry.
• Proven experience preparing quotations, proposals, budgets, contracts, and commercial documentation.
• Strong commercial awareness, financial analysis, and pricing experience.
• Experience managing multiple projects, deadlines, and competing priorities.

Responsibilities

• Lead the preparation and coordination of customer quotations, proposals, Statements of Work (SOWs), RFIs, and RFP responses.
• Act as a subject matter expert across Resonant Clinical Solutions service offerings, including Equipment & Ancillary Services, Custom Kitting, and Biorepository & Archiving.
• Review customer requirements and scopes of work, identifying gaps, risks, assumptions, and opportunities.
• Partner with Business Development and customers to clarify study requirements and define appropriate solutions.
• Collaborate with Operations, Quality, Sourcing, Project Management, and other functions to assess feasibility, capacity, timelines, and service delivery requirements.
• Develop pricing strategies and budget forecasts that support customer requirements and business objectives.
• Prepare accurate commercial proposals and supporting documentation within agreed timelines.
• Support customer onboarding and project handovers, ensuring a seamless transition from proposal to execution.
• Build and maintain strong relationships with customers, stakeholders, and internal teams.
• Conduct account reviews and identify opportunities to expand existing customer relationships and services.
• Support Business Development with financial analysis, market insights, and project development activities.
• Maintain accurate records within CRM, quoting, and business systems.
• Monitor industry trends, competitor activity, and emerging customer needs to support future business growth.
• Provide regular updates, reports, and project status information to leadership and stakeholders.

Skills

Account management

Bid management

Proposal management

Stakeholder management

Pricing

Commercial awareness

Financial analysis

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

CRM software

Excel

PowerPoint

MS Office

Job description

Job Description Summary

Who We Are & What We Do

We are a global life sciences solutions provider, delivering agile clinical trial and diagnostic services that help our customers navigate the complexities of life‑changing innovation.

With over 40 years of experience in custom kitting and clinical trial support, our Clinical Services team combines deep technical and regulatory expertise with a strong track record of delivering high‑quality products and tailored solutions that our customers trust.

Based in Chorley, our Equipment & Ancillaries team provides a truly global service, sourcing and supplying medical and laboratory equipment to meet the unique needs of each study. From single-site trials to complex, multi-country programmes, we ensure our customers have the right equipment, in the right place, at the right time, enabling them to focus on delivering successful clinical outcomes, wherever their trials take place.

How will you make an impact & Requirement

Role Mission

As a Bid Manager, you will be responsible for translating customer requirements into commercially viable and operationally deliverable solutions across our Clinical Services business. Acting as the bridge between customers, Business Development, and internal operational teams, you will lead the preparation of proposals, quotations, RFIs, RFPs, and Statements of Work, ensuring customer needs are fully understood and accurately reflected.

You will play a critical role in securing new business opportunities, supporting customer onboarding, and contributing to the successful delivery of global clinical trial solutions.

Key Responsibilities

• Lead the preparation and coordination of customer quotations, proposals, Statements of Work (SOWs), RFIs, and RFP responses
• Act as a subject matter expert across Resonant Clinical Solutions service offerings, including Equipment & Ancillary Services, Custom Kitting, and Biorepository & Archiving solutions
• Review customer requirements and scopes of work, identifying gaps, risks, assumptions, and opportunities
• Partner with Business Development and customers to clarify study requirements and define appropriate solutions
• Collaborate with Operations, Quality, Sourcing, Project Management, and other functions to assess feasibility, capacity, timelines, and service delivery requirements
• Develop pricing strategies and budget forecasts that support customer requirements and business objectives
• Prepare accurate commercial proposals and supporting documentation within agreed timelines
• Support customer onboarding and project handovers, ensuring a seamless transition from proposal to execution
• Build and maintain strong relationships with customers, stakeholders, and internal teams
• Conduct account reviews and identify opportunities to expand existing customer relationships and services
• Support Business Development with financial analysis, market insights, and project development activities
• Maintain accurate records within CRM, quoting, and business systems
• Monitor industry trends, competitor activity, and emerging customer needs to support future business growth
• Provide regular updates, reports, and project status information to leadership and stakeholders.

What We're Looking For

We're looking for a commercially minded and customer-focused professional who thrives in a fast-paced, collaborative environment. You will combine strong business acumen with excellent stakeholder management skills and have the ability to translate complex customer requirements into compelling solutions. This role is ideal for someone who enjoys working across multiple functions and contributing to the growth of a global life sciences business.

Essential skills and experience

Bachelor's degree in a relevant discipline or equivalent professional experience

Minimum of 5 years' experience in account management, customer service, contract management, sales support, bid management, or proposal management within healthcare, life sciences, or a related industry

Proven experience preparing quotations, proposals, budgets, contracts, and commercial documentation

Strong commercial awareness, financial analysis, and pricing experience

Experience managing multiple projects, deadlines, and competing priorities simultaneously

Excellent communication, presentation, and stakeholder management skills

Demonstrated ability to build strong internal and external customer relationships

Strong analytical and problem-solving skills with sound commercial judgement

Experience collaborating with cross-functional teams to develop customer solutions

Proficiency in CRM systems and Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook

Strong organisational skills and attention to detail

Ability to work independently while maintaining a collaborative team approach

Ability to handle confidential business information with professionalism and discretion

Desirable (but not essential): Experience within Clinical Trials