BI Product & Program Delivery Manager

Us Bank; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

U.S. Bank is seeking a Product & Program Manager for Business Intelligence & Data Analytics in London. The ideal candidate will drive product vision and development, focusing on customer needs and technical innovation. This role offers a hybrid work schedule and includes responsibilities in product strategy and reporting solutions.

Benefits

Career development resources

Diverse working environment

Health and financial security benefits

Qualifications

• Product/Program Management experience in a Technical product or Data engineering environment.
• Ability to anticipate shifting market priorities and customer needs.
• Strong customer centricity to ensure positive experience.

Responsibilities

• Identify, analyze and interpret business needs for reporting and tools.
• Manage the end-to-end product lifecycle and drive the product roadmap.
• Define product outcomes and action steps for development and delivery.

Skills

Customer Centricity

Agile Methodologies

Data Analysis

Tools

Power BI

SQL Server

Azure

Microsoft Fabric

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

A Product & Program Manager for Business Intelligence & Data Analytics at U.S. Bank is customer focused in driving product visioning, planning and development to deliver on our Data Analytic and Reporting strategy and staying one step ahead of evolving economic, technological, and customer needs.

As a Product & Program Manager, you will:

• Identify, analyze and interpret business needs and requirements for Internal reporting, Self-service tools, Power BI Dashboards and reports.
• Liaise with Senior leaders in Europe to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.
• Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.
• Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
• Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.
• Understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required.

Basic Qualifications:

• Product/Program Management experience in a Technical product or Data engineering environment.
  

Preferred Skills/Experience:

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
• Knowledge of technical aspects of software products, Particularly Power BI, SQL Server, Azure and Microsoft Fabric platform.
• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.
• Strong customer centricity to implement strategies and techniques used to ensure that customers have positive experience with the organization's products and services at every touch point.
• Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
• Preferred skills: product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.