BI & Insight Analyst

Coventry City Council; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

Coventry City Council is seeking a Business Intelligence and Insights Analyst to join the Performance and Insights Team. This role focuses on supporting Children Social Care Services, leading performance reporting, and enhancing data understanding through collaboration and innovative practices. The ideal candidate will possess strong analytical skills and proficiency in reporting tools like Power BI and SQL, contributing to positive change in Coventry.

Qualifications

• Experience with advanced research and data analysis.
• Examples of partnership working with stakeholders.

Responsibilities

• Lead on specific intelligence performance reporting and insights.
• Support data understanding through linkages, modeling, and visualization.
• Collaborate with services for decision-making intelligence.

Skills

Knowledge of reporting and data systems

Understanding of performance and reporting frameworks

Ability to analyze complex issues

Partnership working skills

Interpersonal and influencing skills

Proficiency in IT tools

Tools

Power BI

SQL

Job description

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.

The Insight Team's role is to question, influence, and provide understanding to make life better in Coventry. The team collects, analyses, interprets, and publishes insights about the city, engaging with residents, communities, and partners to promote evidence-based decision-making across Coventry.

Activities undertaken by the Insight team include:

1. Business intelligence
2. Customer and location intelligence
3. Engagement and consultation support
4. Evaluative research
5. Performance management
6. Partnership working
7. Providing advice on equalities and diversity issues and ensuring compliance with the Public Sector Equality Duty

Areas of work supported include:

• Children's services
• Compliments, comments, and complaints
• Customer services
• Geographical information systems
• Growth and prosperity
• Housing and homelessness
• Local land and property gazetteer
• Population health management
• Social care

Our Values

Aligned with our One Coventry Values, we aim for our communities to be represented across our workforce. We are committed to being a truly inclusive organization that encourages diversity of all kinds, including diversity of thinking. We especially welcome applicants from minority ethnic, LGBT+, disabled, and neurodiverse communities to help us make a positive impact on our residents, with equity and respect at the core of our work.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best.
• Engage and empower: We listen and work collaboratively.
• Create and innovate: We embrace new ways to improve.
• Own and be accountable: We deliver the best services for our residents.
• Value and respect: We prioritize diversity and inclusion in all we do.

Job Role

We are seeking a Business Intelligence and Insights Analyst to join the Performance and Insights Team, initially supporting Children Social Care Services. The role involves working within a busy, innovative team dedicated to positive change in the city.

The BI and Insights Analyst will:

• Lead on specific intelligence performance reporting and insights
• Support the council's data understanding through linkages, modeling, and visualization
• Collaborate with relevant services to provide intelligence for decision-making
• Work across the Planning and Informatics Team on various projects

Candidate Requirements

The ideal candidate will have:

• Knowledge of reporting and data systems
• Understanding of performance and reporting frameworks
• Ability to analyze complex issues and exercise critical judgment
• Partnership working skills
• Interpersonal and influencing skills
• Proficiency in IT tools (Power BI, SQL)

Applicants should include in their personal statement:

• Details of their advanced research, data analysis, and ICT skills
• Examples of partnership working with stakeholders

For support with applications, visit our accessibility page. We offer guaranteed interviews for specific groups, including Armed Forces members, care leavers, and disabled individuals.

Interview date: Monday 9th January 2025.

About Coventry

Coventry is a vibrant, diverse city with a proud, innovative spirit. We are committed to excellence, with around 5,100 staff from diverse backgrounds dedicated to serving our communities. Join us to make a difference and enjoy our rewards and benefits.

For more details, visit our vacancies page.