BFC Service Technician

Culligan UK; Kingston upon Hull; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a BFC Service Technician, where your skills in plumbing and electrical work will shine. This role offers you the chance to make a tangible impact by ensuring water treatment systems operate flawlessly. With a strong emphasis on ongoing training and career progression, you will be equipped to deliver exceptional service to customers. Enjoy a supportive work environment, a small company van, and a range of benefits including generous holiday allowances and a pension scheme. If you are passionate about customer service and technical problem-solving, this opportunity is perfect for you.

Benefits

Company Van

Uniform Provided

23 Days Holiday

Enhanced Parental Leave

Company Pension Scheme

Company Sick Pay

Shopping Discounts

Employee Assistance Programme

Volunteering Day

Mental Health Assistance

Qualifications

• Experience in plumbing or electrical fields preferred, full training provided.
• Ability to diagnose and resolve technical issues effectively.

Responsibilities

• Perform maintenance and repairs on water treatment systems.
• Install and troubleshoot equipment at clients' locations.
• Engage with customers to understand their needs.

Skills

Plumbing

Electrical Skills

DIY Skills

Communication Skills

Technical Issue Diagnosis

Tools

Power Tools

Tablet

Job description

We're excited to welcome a motivated BFC Service Technician to join our team at Culligan!

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.

This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

Hours of Work

Monday-Friday 8:30am-5:00pm

What this role involves:

1. Carry out regular maintenance and repairs on water treatment systems
2. Handle the installation and troubleshooting of equipment directly at clients' locations
3. Efficiently oversee service schedules to reduce downtime for our customers
4. Keep precise records of service visits and communicate any issues or suggestions
5. Engage with customers to grasp their needs and deliver outstanding customer service
6. Weekly visits to the designated Service Centre to replenish parts and supplies

Requirements

1. Proven experience in plumbing or electrical fields preferred, but full training will be provided
2. A full and valid driving license with a maximum of 6 points
3. Ability to diagnose and resolve technical issues effectively
4. Strong DIY skills and experience using power tools
5. Excellent communication skills and the ability to build rapport with customers

Benefits

• Monday - Friday Days working pattern
• Small Company van with private use option available
• Uniform & Tablet supplied
• 23 days' holiday + Bank Holidays - increasing with long service
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression