BFC Service Technician

Culligan UK limited; Kingston upon Hull; On-site; GBP 25,000 - 35,000; Full time

Job summary

Culligan UK is seeking a BFC Service Technician to provide exceptional service and maintenance for water treatment systems. This role offers ongoing training and career progression opportunities within the field operations team. The successful candidate will exhibit strong communication skills, a valid driving license, and the ability to manage a schedule effectively.

Benefits

23 days' holiday + Bank Holidays

Enhanced Maternity, Paternity, Shared Parental and Grandparent leave

Company Pension scheme

Company Sick Pay

Shopping discounts with Perks at Work

24 hours access to Employee Assistance Programme

Volunteering Day

Employee support network and mental health assistance

Opportunity for career progression

Qualifications

• Proven experience in plumbing or electrical fields preferred.
• Ability to diagnose and resolve technical issues effectively.
• Strong DIY skills and experience using power tools.

Responsibilities

• Carry out regular maintenance and repairs on water treatment systems.
• Handle the installation and troubleshooting of equipment.
• Engage with customers to grasp their needs and deliver outstanding service.

Skills

Communication

Customer Service

DIY Skills

Technical Issue Diagnosis

Job description

We're excited to welcome a motivated BFC Service Technician to join our team at Culligan!

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.

This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

Hours of Work: Monday-Friday 8:30am-5:00pm

What this role involves:

• Carry out regular maintenance and repairs on water treatment systems.
• Handle the installation and troubleshooting of equipment directly at clients' locations.
• Efficiently oversee service schedules to reduce downtime for our customers.
• Keep precise records of service visits and communicate any issues or suggestions.
• Engage with customers to grasp their needs and deliver outstanding customer service

• Weekly visits to the designated Service Centre to replenish parts and supplies.

• Proven experience in plumbing or electrical fields preferred, but full training will be provided.
• A full and valid driving license with a maximum of 6 points.
• Ability to diagnose and resolve technical issues effectively.
• Strong DIY skills and experience using power tools.
• Excellent communication skills and the ability to build rapport with customers.

• Monday - Friday Days working pattern
• Small Company van with private use option available
• Uniform & Tabletsupplied
• 23 days' holiday + Bank Holidays - increasing with long service
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression