BFC Service Technician

Culligan UK limited; Dewsbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

Culligan UK Limited is seeking a BFC Technician to join their dynamic team. This role involves maintaining and servicing water filtration systems with opportunities for professional growth and development. Applicants should possess strong problem-solving skills and a valid driving license. Beyond task completion, the position fosters excellent customer relations, ensuring satisfaction through timely service.

Benefits

Company van – optional to use in own time

23 days' holiday + Bank Holidays

Company Pension scheme

Company Sick Pay (after qualifying period)

Shopping discounts with Perks at Work

Employee Assistance Programme - 24 hours access

Volunteering Day

Employee support network and mental health assistance

Opportunity for career progression

Qualifications

• Experience in plumbing or electrical fields preferred, full training provided.
• Full and valid driving license required.
• Ability to diagnose and resolve technical issues effectively.

Responsibilities

• Conduct site surveys and perform installations of water filtration systems.
• Execute repairs, services, exchanges, and collections on-site to ensure customer satisfaction.
• Maintain accurate and timely management of stock and inventory.

Skills

Problem Solving

DIY Skills

Communication

Job description

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

Position Overview

We are seeking a BFC Technician to join our dynamic team at Culligan UK Limited. As a BFC Technician, you will play a crucial role in maintaining and servicing our water filtration systems. This position provides a fantastic opportunity for growth within an established company that values innovation and customer satisfaction.

Key Responsibilities:

• Conduct site surveys and perform installations of water filtration systems.
• Execute repairs, services, exchanges, and collections on-site to ensure customer satisfaction.
• Maintain accurate and timely management of stock and inventory, ensuring all necessary parts are available for service tasks.
• Work within tight daily schedules while managing tasks efficiently.
• Attend our Service Centre as required to replenish supplies and equipment.

• Proven experience in plumbing or electrical fields preferred, but full training will be provided.
• A full and valid driving license with a maximum of 6 points.
• Ability to diagnose and resolve technical issues effectively.
• Strong DIY skills and experience using power tools.
• Excellent communication skills and the ability to build rapport with customers.

• Monday - Friday Days working pattern

• Uniform & Tablet

• Company van – optional to use in own time

• 23 days' holiday + Bank Holidays - increasing with long service

• Company Pension scheme

• Company Sick Pay (after qualifying period)

• Shopping discounts with Perks at Work

• 24 hours access to Employee Assistance Programme

• Volunteering Day

• Employee support network and mental health assistance

• Opportunity for career progression