Beverage Server PT

Seminole Gaming; Bristol; On-site; GBP 18,000 - 24,000; Full time

Job summary

Hard Rock Casino Bristol seeks a Server - Casino Service to provide prompt, courteous service to guests, take orders, serve beverages and maintain a welcoming environment.

Role requires valid Food Handlers Card, Liquor License, Gaming Badge, strong communication, and the ability to work a flexible schedule in a noisy, smoke-filled venue.

Qualifications

• Must have valid Food Handlers Card.
• Liquor License required.
• Gaming Badge required.
• Good oral communication skills.
• Interpersonal skills: friendly and outgoing.
• Able to work in a noisy, smoke-filled environment.
• Flexible schedule required.
• Lift up to 10 pounds frequently.
• Sit 20% of shift and walk 80% of shift.

Responsibilities

• Create a welcoming casino atmosphere and build guest relations, mentoring team members to provide superior service.
• Take customer drink orders, serve drinks, and collect payments courteously and efficiently.
• Adhere to food & beverage policies and State Liquor Laws.
• Complete all required set-up duties on time.
• Keep station clean at all times.
• Promote positive customer relations.
• Receive and settle guest checks.
• Perform other duties as assigned by the Food and Beverage Manager.

Skills

Oral communication

Interpersonal skills

Customer service

Stress management

Education

High school diploma or equivalent

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers - Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner.
• Adheres to food and beverage policies and State Liquor Laws.
• Completes all required set-up duties on time.
• Keeps station clean at all times.
• Promotes positive customer relations.
• Responsible for the receipt of monies and settlement of guests checks.
• Performs all other related and compatible duties as assigned by the Food and Beverage Manager. (Related education and experience may be interchangeable on a year for year basis)

High school diploma or equivalent required.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc)

• Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working.
• Must have good oral communication skills.
• Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.
• Must be able to lift up to ten (10) pounds frequently throughout shift.
• Must be willing to work a flexible schedule.
• Must have the ability to withstand noisy and smoke filled environments.
• Must be able to sit 20% of shift and walk 80% of shift.