Beverage Floor Manager

Park Plaza; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Park Plaza is looking for a proactive M&E Beverage Floor Manager to oversee Beverage operations during events. You’ll manage staff, enhance service quality, and ensure operational efficiency while providing outstanding customer experiences in London’s premier Meetings and Events hotel.

Benefits

Competitive Salary + Service Charge + Excellent Benefits

Heavily discounted hotel rates in Europe

30 days of holiday per year

Access to 40% of pay before payday

F&B discounts at restaurants and bars

Ride to Work scheme

Annual Staff parties and events

Qualifications

• In-depth knowledge of Meetings and Events Operations within a busy hotel environment.
• Experience managing large volume conference and banqueting operations.

Responsibilities

• Manage day-to-day operations from a Beverage perspective.
• Ensure staffing and management according to BEO and floor plans.
• Maintain controls and procedures for Beverage operations.

Skills

Knowledge of beverages

Management experience

Education

Personal Licence Holder

Job description

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M&E Beverage Floor Manager Opening! - Park Plaza Westminster

Park Plaza Westminster is a leading Meetings and Events Hotel(32 conference, event and meeting rooms, Westminster Ballroom for up to 1,400 delegates, theatre style)in the heart of Central London.

The role of the M&E Beverage Floor Manager is to manage the day-to-day operation from a Beverage perspective, whilst running a very busy Meetings and Events service. Reporting directly to the M&E Beverage Manager, it is the role of the Floor Manager to ensure all events are staffed and managed as per relevant documentation such as BEO, Floor plans, etc. Furthermore, you will ensure that the Beverage part of the Meetings and Events operations is always overseen and is performing to the best possible standards.

As ourM&E Beverage Floor Manager you will receive:

• Salary:Competitive Salary + Service Charge + Excellent Benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year - including bank holidays, increasing with years of service
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events

Operational responsibilities:

• Cross liaising with relevant departments such as Sales and Planning regarding Beverage requirements and Banquet Event Sheets
• Maintain controls and procedures to ensure the highest standards, efficiencies and professional operations are in place within the Beverage part of M&E
• Delegate and manage up to 100 agency, casual and permanent staff members
• Monitor prices, sales, breakages, wastes etc to ensure profit margins are in line with budgets and departmental KPIs
• Excellent knowledge of all beverages, including spirits, cocktails, wines, and beers
• Supporting with stock control, ordering, and conducting regular stock count
• First point of contact for the client, adhering to any questions or queries, and liaising back with the client during the day
• To have knowledge of setting up, safe operation, storage and safe handling and care of hotel Meeting & Events bar equipment – PDQs, Micros stations printers etc
• To assist in controlling all operational costs including payroll, F&B costs and wastage
• To conduct staff briefings and monthly departmental meetings.
• To have full knowledge of departmental and hotel emergency plans, assisting M&E Operations Manager to train all departmental employees

What we are looking for…

• In-depth knowledge and experience in Meetings and Events Operations within busy hotel environment.
• Experience managing large volume conference and banqueting operations.
• Personal Licence Holder required

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.

Apply Now