Betws Y Coed Assistant Store Manager

TN United Kingdom; Conwy; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the retail sector is seeking an Assistant Store Manager to join their vibrant team in Betws Y Coed. This role offers a unique opportunity to foster a positive shopping experience while driving sales and managing store operations. With a commitment to equality and inclusion, you'll be part of a culture that values diversity and teamwork. The company is recognized for its sustainable practices and is dedicated to providing extensive training and development opportunities for its employees. If you're passionate about retail and eager to make a difference, this role is for you!

Benefits

25 days holiday plus bank holidays

Perkbox platform with discounts

THRIVE learning system

Dental insurance

Pension scheme

Critical illness benefits

Sick pay allowances

O2 phone discount

Eye tests contributions

Enhanced family policies

Qualifications

• Experience in retail management with a focus on customer satisfaction.
• Strong leadership skills to train and develop team members.

Responsibilities

• Support the Store Manager in maximizing store profitability and sales.
• Lead by example and maintain high standards of customer service.

Skills

Customer Service

Team Leadership

Sales Analysis

Visual Merchandising

Budget Management

Education

High School Diploma

Retail Management Certification

Job description

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Betws Y Coed Assistant Store Manager, Betws-y-Coed

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Client:

FatFace

Location:

Betws-y-Coed, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

e318189c7eb2

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Role: Assistant Store Manager Location: Betws Y Coed Job type: Permanent, Full-Time (40 hours)

Looking for the next adventure? Named in The Sunday Times 2023 Best Places to Work, now is a great time to join our journey and build your career.

Who are we? For over 30 years, we've travelled, laughed, and grown. We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the things we do, and the values we uphold. We are Made for Life. Considered style. Trusted quality. Sustainably sourced. Proud to be a B Corp TM.

Equality and inclusion isn’t just an aspiration but the standard. We promote and drive equality within our workforce to create an inclusive environment where everyone can connect with our customers, colleagues, and communities. You will play a key role in fostering a workplace free from prejudice, racism, sexism, harassment, bullying, and marginalisation.

Role Overview

Putting the customer at the heart of everything, you will support the Store Manager in managing your store to maximize profitability through the retail plan, driving sales, managing costs, and delivering our brand through visual merchandising. You will create a fun and inspiring atmosphere aligned with our brand and culture, support team development, and ensure high standards are maintained according to company guidelines.

Role Responsibilities

• Lead by example, demonstrating exceptional standards to maintain brand integrity
• Drive and exemplify customer service standards to exceed expectations
• Train, coach, and develop your team, supporting appraisals and performance reviews
• Analyze financial data and market knowledge to maximize sales and support decision-making
• Ensure store operates within budget through scheduling, cost control, and productivity
• Plan and organize to implement retail strategies effectively
• Communicate with Head Office to optimize stock and promotional activities
• Adhere to procedures related to cash, stock, safety, security, and loss prevention
• Oversee and execute visual merchandising standards, including sales and new season launches
• Comply with all policies, legal obligations, and GDPR confidentiality requirements
• In the absence of the Store Manager, assume responsibilities to ensure store success in sales, standards, and team development

Role Competencies

• Deliver excellent customer service focused on customer needs and satisfaction
• Align with the company's social and environmental mission, actively contributing
• Offer alternative purchasing channels to customers
• Ensure crew are trained on product knowledge and multichannel proposition
• Champion the company's vision and values in store
• Provide ongoing learning, development, and coaching for team members
• Use local knowledge and creativity to maximize sales opportunities
• Manage store budget through scheduling, cost control, and productivity

Benefits of working with us

• 25 days holiday plus bank holidays
• Perkbox platform with discounts, wellbeing content, and more
• THRIVE learning system with extensive training resources
• Dental insurance (employee funded)
• Pension scheme and 24/7 support services
• Critical illness and death in service benefits for salaried staff
• Sick pay allowances
• O2 phone discount
• Eye tests and glasses contributions (qualifying roles)
• Sabbatical leave based on service
• Enhanced family policies, including maternity leave
• Refer a friend scheme